Ratings based on 995 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mankato
Posted 20 Dec 2024
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by A verified traveler
Posted 30 Oct 2023
This place was disgusting. Run down and drug addicts hanging all over the property. Our room was dirty, bed sheets on the floor and bathroom dirty with things strewn about. If you care about yourself don't stay here.
by A verified traveler
Posted 4 Oct 2023
Comment from Hotel Management
13 Oct 2023 by Eva, Hotel Management
Hi, Warren! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Eva
by A verified traveler
Posted 2 Oct 2023
Don't go here. Unsafe. No pool no hot tubs .nothing
Comment from Hotel Management
13 Oct 2023 by Eva, Hotel Management
We are extremely sorry to know this, Kristina! Thanks for notifying this concern to us. We will surely escalate this to the reliant team to take corrective action and to make sure it is not repeated in the future. Regards, Eva
by A verified traveler
Posted 29 Sep 2023
The hotel was closed and had to find a new hotel.
No one informed me the hotel was closed
Comment from Hotel Management
13 Oct 2023 by Eva, Hotel Management
Hi, Alex! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva
by A verified traveler
Poor ownership
Posted 24 Sep 2023 on HotelsHotel closed durring the middle if the stay were forced to moce ro a different hotel staff had no idea what was going on as they were just informed it had to close down that afternoon.
Comment from Hotel Management
13 Oct 2023 by Eva, Hotel Management
Hi, Guest! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by Eva, Hotel Management
Delighted to hear your words of praise, Denice! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Eva
by A verified traveler
Better than average cheap motel
Posted 13 Sep 2023 on HotelsThe hotel lobby greets you with a very modern feel. Service staff were friendly and helpful.
Upon entering the room, I was immediately blasted with what smelled like someone was smoking in it. The room was clean, and inviting though.
The bed wasn't all that comfortable, but sheets and blankets were clean.
Overall, this hotel has lots of promise for the price, if they can address a few things: Smoke smell, uncomfortable bed.
by A verified traveler
Posted 12 Sep 2023 on Hotels
WiFi is not stable. Frequently disconnected.
Comment from Hotel Management
3 May 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, Nobuhiro! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
by A verified traveler
Posted 11 Sep 2023
I’ll start by saying, the staff was great..friendly and helpful.
The facility and building though were a bit run down. I’dont mind staying in a cheap hotel but, the light switches had to be turned on and off several times before the lights would stay on, there was only one outlet in the room where I could plug sowmthing into and wasn’t so worn out that the plug wouldn’t just fall out. The tv would turn on but, there was zero service/no signal the entire 4 day stay.
The room, sheets and towels were neat and clean. Would stay there again but, not at the price.
