Ratings based on 81 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2021 on Orbitz
The restaurant food was off. Last stay it was much better.
Comment from Hotel Management
20 Jun 2021 by Marivic, Hotel Management
thank you for your review and sorry about this. We will try our best to improve our service.
by A verified traveler
Posted 24 Apr 2021 on Hotels
Comment from Hotel Management
27 Apr 2021 by Marivic, Hotel Management
Thank you for staying in our resort and we hope to serve you again soon! Stay safe
by A verified traveler
Don’t stay here.
Posted 6 Mar 2021 on HotelsDo not stay here. You aren’t aloud privacy in your own room that you pay for. You can drink in your own room.
by A verified traveler
Posted 15 Feb 2021 on Hotels
Rooms are old and not so good/clean. Restaurant service is very poor! Crowded also doesn’t have social distancing.
by A verified traveler
Posted 5 Feb 2021
Rooms need to be upgraded. Furnitures are outdated. I originally booked a family room, but since I was seniors unable to go up and down the stairs, we opted to 2 adjacent rooms on the first floor instead. I asked how much extra will be paid upon check in and was told that everything was ok. My group had to go somewhere for about an hour and due to unexpected events, we had to cancel our stay. We placed our things in one of the 2 rooms. I was told that I will be charged about ₱2,800 if we were to use the second room. If we will check out, we won't get any refund, which is fine, but not even for the unused room. I tried this place because of the reviews, but I will never go back.
by A verified traveler
Posted 13 Oct 2020 on Hotels
Comment from Hotel Management
24 Oct 2020 by Marivic, Hotel Management
Thank you and were looking forward to serve you again!
by A verified traveler from Toronto, Ontario, Canada
Posted 15 Mar 2020
We loved that the property was right on the beach so it was not only convenient but it also allowed us to sit at the restaurant and enjoy all the activity. The food was delicious with lots of variety and the staff was excellent... friendly, accommodating and efficient. We are looking forward to our next trip back!
Comment from Hotel Management
8 Apr 2020 by Marivic, Hotel Management
We are happy to know that you enjoyed your stay in our place. Unfortunately because of COVID-19 the resort is closed until the lockdown is over. Thank you and keep safe.
by A verified traveler
Wonderful resort with a great restaurant
Posted 21 Feb 2020 on HotelsWonderful stay at a clean and comfortable resort. Everyone made sure we were having a good time. The restaurant serves great food with a diverse menu. It was a nice break to have very good Mexican food since I normally see only Filipino food served in other resorts. Came here to escape the craziness of Manila and left relaxed and wishing we could stay longer. Even the drive to the resort was a nice break from the unrelenting traffic of the big city. Looking forward to returning in the future.
Comment from Hotel Management
27 Feb 2020 by Marivic, Hotel Management
Greetings from Playa Papagayo Beach Inn and Restaurant!
We would like to thank you for staying and we hope to serve you again soon.
by A verified traveler
Posted 17 Feb 2020 on Hotels
Comment from Hotel Management
18 Feb 2020 by Marivic, Hotel Management
Thank you for staying and we hope to serve you again soon!
by A verified traveler
Posted 16 Feb 2020
Perfect place for vacations
Comment from Hotel Management
16 Feb 2020 by Marivic, Hotel Management
Thank you for staying and we hope to serve you again soon!
