Ratings based on 76 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jun 2024 on Hotels
Beautiful area of Portugal. Very nice Hotel the staff was very friendly. My concern was that when I booked they offered a cocktail upon checking in, I hinted many times to the manager and staff? We never got any response. The listing is very misleading we were to be booked to a hotel 2 hours away.
Comment from Hotel Management
29 Jun 2024 by Alva Valley Hotel , Hotel Management
Were sorry for the confusion with your stay and welcome drink. We appreciate your rating of 8 out of 10 and your comments about the beauty of the hotel. Regarding the distance from the airport, this information is clearly specified on Expedia. However, I understand that this may have caused inconvenience.Regarding the welcome drink, we have made some changes to our offers, and I am sorry for any misunderstanding this has caused. We appreciate your understanding and are here to improve your experience in the future.Alva Valley Team
by A verified traveler
Posted 29 May 2023 on Hotels
by A verified traveler
Posted 27 Nov 2022 on Hotels
by A verified traveler
Posted 29 Mar 2022 on Hotels
by A verified traveler
Posted 9 Dec 2021 on Hotels
by A verified traveler
Posted 10 Aug 2020 on Hotels
by A verified traveler
Posted 29 Jul 2020 on Hotels
by A verified traveler
Posted 2 Sep 2019
by A verified traveler
Posted 14 Aug 2019
Restaurante caríssimo.... apenas pedi leite para a minha filha e........nada! Ela tem cerca de 2 anos um hotel assim não faz sentido.
Sai do hotel não me devolveram o dinheiro da noite.
Portanto se tem filhos não vão para lá porque os vossos filhos não velem nada, apenas pagar a noite para quem gere faz sentido.
Muito mau para ser verdade uma verdadeira porcaria de hotel!
by Renato
We had a great stay!
Posted 10 Sep 2017 on HotelsWe had a pleasant stay at Alva Valley Hotel. We decided to book this hotel as we wanted to have a place to stay in during a music festival that we would attend on the weekend. Additionally, this hotel had been recommended to us by the organization of the music festival. The hotel is relatively new, the room is gracious and very neat. The location is fine and not far from the music festival that we were going to. The breakfast offered by the hotel is marvelous featuring the typical Portuguese breads, especially the delicious and unique " Pastel de Belém" (Portuguese egg tart pastry). However, the best of this hotel is the staff. They are so courteous, friendly and helpful. Our flight from London to Lisbon got delayed and we had to drive almost 2 and half hours from Lisbon to the hotel. When we got there we were hungry, and as the hotel is located in a small town, there were no restaurants opened at that time. We mentioned that to Mafalda who is the front desk clerk, and she personally took care to help us to order something to eat with the hotel's bar. Ines and Andre who work in the bar were also really attentive and helpful. These three guys made us feel like we were home. Special thanks to them for being so professional and pleasant with the hotel's guests.
