Ratings based on 910 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
We showed up to a very dingy looking building. As soon as you walk into the building it stunk. Our room was dark and smelt horrible and the room where the housekeeping is kept looked very dark and unclean. The area felt very unsafe. We left immediately and refused to stay a night there. The reviews are very misleading.
Comment from Hotel Management
23 Sep 2024 by Mr. Woods , Hotel Management
Our apologies that we did not meet your expectations. Our hotel is a Historic hotel, and we have 100's of travelers visiting us everyday. We guarantee a 100% satisfaction and if we did not meet your expectations upon check-in, you could have simply asked the front desk and we would have refunded 100% of your stay. Moreover, we have a state of the art security system as well as award winning staff that is here to help every guest anyway they can. Please give us another chance to earn your trust in the future.
by A verified traveler
Posted 23 Sep 2024
what unique is the room have a glass door that one can open outside. I feel that the price very good for this hotel.
by A verified traveler
Posted 16 Sep 2024
Clean
by A verified traveler
Posted 25 Aug 2024
by A verified traveler
Posted 24 Aug 2024
by A verified traveler
Posted 23 Aug 2024
Place was great
by A verified traveler
Posted 16 Aug 2024
by A verified traveler
Posted 3 Aug 2024
I love it. Was quite. And comfortable.
by A verified traveler
Posted 28 Jul 2024
The night we arrived our bathroom light quit working. We thought we had blown the bulb so we called the front desk who notified maintenence. After 2 hours maintenence finally came to our room. We really didn't think anything of it. Things happens and check-in was really busy. Maintenence ran in and out of the room a few times and the light started working. Saturday off and on we didnt have any lights in our bathroom. Sunday we never had lights in our bathroom at all. While talking to a few other guests at breakfast we learned that the whole left side of the hallway we stayed ins bathrooms was without lights. We couldn't get our showers hot and our room smelt like wet dog the whole time we were there. We are very dissappointed we spent our money on this hotel.
by A verified traveler
Posted 16 Jul 2024
