Oliena Vacation Rentals

"W"

"The hotel advertised wi-fi but they don’t provide it UNLESS you are willing to spend your time in the hotel lobby, which is where you can get it. And who wants to do that? "

"Beautiful, eclectic property."

"We arrived 00:15. Front desk was still staffed (apparently 24/7). Street parking was the main isdue with the hotel apprarently being near full and it being late."

"Excellent location clean and friendly staff."

"This property is very, very special indeed. The lobby and living room are furnished with lovely and comfortable furniture with several sitting areas in the living room and a charming little bar. The open air restaurant (facing the sea) is picturesque with grape vines that cascade down from the trellis, and drape between the wood posts, to the stone wall that's below table height. This all literally creates a picture perfect frame of the sea. We had breakfast both mornings dinner the first night. Breakfast options were plentiful and very tasty (and included in our rate). The dinner menu was lovely and we enjoyed our food selections and the bottle of wine as well. We arrived around 7pm. We were welcomed by a very pleasant, kind, and soft spoken woman. She completed our check-in and the escorted us to our junior suite on the top floor with a private balcony with french doors facing the sea. The sitting room had two windows; one facing the sea (same as the balcony) and the other facing the coast line. And, that very same woman also took our dinner order. I asked if she were the owner and I got the answer I suspected. Pride of ownership is on display throughout the entire property and the unassuming customer service is perfect for property & the location. Nature abounds at the Hotel Costa Dorado. Everywhere you look you see something beautiful: architecture, design & decor, plantings, butterflies, bumble bees & even turtles. Had I known, we'd still be there!"

"The lady who created us was very nice. The property was at the harbor and above a restaurant that we liked. Although it was a busy area, it was quiet in the room."

" The location is beautiful and peaceful — exactly what we wanted — but the service is not at 4-star level. Staff are kind but clearly overstretched. We were charged €8/day for parking with no alternative, which should really be included. Breakfast starts only at 8AM with no early option, and no water or coffee machine in the rooms. The spa was advertised but was unavailable during our stay, with no prior notice. The pool bar opened only after 1PM. The biggest surprise was the coffee: machine coffee was poor, and my first cappuccino tasted of salty water (likely tap water). Though the waiter apologised and fixed it the next day, this is unacceptable in an Italian 4-star resort. Staff also had loud arguments near guests. Room cleaning was basic: towels were changed but sheets weren’t, and floors weren’t properly cleaned. The food menu is very limited and expensive. Worst of all, during checkout they tried to charge us more than double (including parking again and items we didn’t order). Only after I asked to check the bill was it corrected. Beautiful setting, but the service, transparency, and quality need major improvement"

"Hotel was clean and well organized, hard mattresses though and no WiFi in rooms. Also no Cleaning supplies for the kitchen in the suites. "