Ratings based on 960 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
T.v didn't work. Charge for early check in fee. Really
Comment from Hotel Management
27 Nov 2024 by Etx-kaiser1 , Hotel Management
Thank you for staying with us. Our sincerest apologies that your television did not work. Upon your check out at the hotel the front desk staff issued a 30.00 refund for the inconvenience. We appreciate your feedback. Have a nice day.
by A verified traveler
Posted 24 Nov 2024
Not the nicest hotel but it served my purpose. It was an easy 30 min walk to the OSU stadium and there were a few food choices right across the road.
Comment from Hotel Management
24 Nov 2024 by Etx-kaiser1 , Hotel Management
Thank you for staying with us. We appreciate your feedback. Have a nice evening.
by A verified traveler
Posted 22 Nov 2024
Very nice property, the mattresses needs upgrading very badly they are over 10 years old mattresses
Comment from Hotel Management
22 Nov 2024 by ETX-KAISER1, Hotel Management
Thank you for staying with us. We appreciate your feedback. Our sincerest apologies for any issues with the mattresses in your hotel room. We will be sure to address this with the staff. Have a wonderful weekend.
by A verified traveler
Posted 22 Nov 2024
It was within walking distance to OSU
Comment from Hotel Management
22 Nov 2024 by ETX-KAISER1, Hotel Management
Thank you for staying with us. We greatly appreciate your feedback. Have a nice weekend.
by A verified traveler
Posted 22 Nov 2024
It all was decent
Comment from Hotel Management
22 Nov 2024 by ETX-KAISER1, Hotel Management
Thank you for staying with us. We appreciate your feedback. Have a great weekend!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Etx-kaiser1 , Hotel Management
Thank you for staying with us. Our sincerest apologies for any issues with your hotel stay. We appreciate your feedback. Have a nice evening.
by A verified traveler
Posted 17 Nov 2024
Safety clean convient location
Comment from Hotel Management
17 Nov 2024 by Etx-kaiser1 , Hotel Management
Thank you so much for staying with us. We greatly appreciate all of your feedback. Have a nice day.
by A verified traveler
Posted 17 Nov 2024
Very dirty!! Would never stay here again.
Comment from Hotel Management
17 Nov 2024 by Etx-kaiser1 , Hotel Management
Thank you for staying with us. Our sincerest apologies for any issues with the cleanliness of your hotel room. We appreciate your feedback. Have a nice day.
by A verified traveler
Posted 16 Nov 2024
I prepaid for the room, but was required to pay a $50 security deposit upon check-in. It was insulting, not previously disclosed, and still has not been refunded.
Comment from Hotel Management
17 Nov 2024 by Etx-kaiser1 , Hotel Management
Thank you for staying with us. The deposit was refunded upon your check-out at the hotel. It can take 5-7 business days to return to your account. Our apologies if you were not informed of this prior to checking in at the hotel, but it will be returned to you. We appreciate your feedback. Have a nice weekend.
by A verified traveler
Posted 15 Nov 2024
Solid place for the price and location
Comment from Hotel Management
16 Nov 2024 by Etx-kaiser1 , Hotel Management
Thank you so much for staying with us. We greatly appreciate your feedback. Have a wonderful weekend.
