Ratings based on 639 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Loved this beautiful old building. Partner found the room a bit hot but I was fine once I discovered the secondary glazing panels opened and the temperature dropped a bit.
Place seemed safe and secure with the code for access and reception staff were helpful with the requests we made.
Wholeheartedly recommend the Osteria Il Cru on the ground floor too.
Comment from Hotel Management
30 Dec 2024 by Eliisabeth, Hotel Management
Dear David,Thank you for your feedback!We are glad that you enjoyed your stay with us.Kind regards,CRU Hotel
by A verified traveler from Walworth
Posted 19 Dec 2024
Great location when visiting Tallinn. There was a lot of shopping, restaurants and historical sites in close proximity to the hotel.
Comment from Hotel Management
21 Dec 2024 by Eliisabeth, Hotel Management
Dear Stephen,Thank you for your feedback!We are glad that you enjoyed your stay with us.Kind regards,CRU Hotel
by A verified traveler
Posted 12 Oct 2024
Outstanding property and attached restaurant!
Comment from Hotel Management
14 Oct 2024 by Eliisabeth, Hotel Management
Dear Steve,Thank you for your feedback!We are glad that you enjoyed your stay with us.Kind regards,CRU Hotel
by A verified traveler
Posted 3 Oct 2024
We enjoyed location and in-house restaurant. Very freindly welcome. Quirky rambling hotel but even allowing for this felt tired. Poor quality breakfast.
Comment from Hotel Management
14 Oct 2024 by Eliisabeth, Hotel Management
Dear John,Thank you for your feedback!We are glad that you enjoyed your stay with us.Kind regards,CRU Hotel
by A verified traveler
Posted 1 Oct 2024
The CRU hotel is truly unique. With no elevator and plenty of stairs, I wouldn’t recommend it for those seeking a fully accessible hotel or those who travel with heavy/large luggage. The multi-hallway journey to our room was really interesting and created a fairy tale feeling 😀.
Being an older hotel the walls are quite thin.
The location in Old Town is great for exploring the area within walking distance.
Comment from Hotel Management
14 Oct 2024 by Eliisabeth, Hotel Management
Dear Karen,Thank you for your feedback!We are glad that you enjoyed your stay with us.Kind regards,CRU Hotel
by A verified traveler
Posted 25 Sep 2024 on Orbitz
The hotel is well located and the staff are very friendly. The breakfast was very good. But it is loud at night due to the restaurant in the same building. The shower was really dirty.
Comment from Hotel Management
14 Oct 2024 by Eliisabeth, Hotel Management
Dear Michele,Thank you for your feedback!We are glad that you enjoyed your stay with us.Kind regards,CRU Hotel
by A verified traveler
Posted 30 Aug 2024 on Hotels
A little noisy in the mornings but otherwise a pleasant stay.
Comment from Hotel Management
31 Aug 2024 by Eliisabeth, Hotel Management
Dear Daniel,Thank you for your feedback!We are glad that you enjoyed your stay with us.Kind regards,CRU Hotel
by A verified traveler from Charlotte
Posted 14 Aug 2024
Hotel with lot of class. Old house. Small rooms. Lots of stairs with no lift. Charming.
Comment from Hotel Management
18 Aug 2024 by Art, Hotel Management
Dear Guest,Thank You for your feedback!Warm regards, Art Peep Cru Hotel
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
18 Jul 2024 by Eliisabeth, Hotel Management
Dear Sylvia,Thank you for your feedback!We are glad that you enjoyed your stay with us.Kind regards,CRU Hotel
by A verified traveler
Posted 7 Jun 2024
Exactly as promised. Fantastic location and everything you need. Shower was great especially given the age of building. Winding corridors and steps as others mention but I agree that adds to charm. All my interactions with staff were great but you don’t really interact with anyone much beyond check in - it is only small so is set up to be efficient (no 24hr reception, breakfast is a buffet for all guests). It was warm when I was there so they added a fan to my room, but if AC important you might want to consider that.
Comment from Hotel Management
8 Jun 2024 by Art, Hotel Management
Dear Guest,Thank You for the feedback!Best Regards
