Ratings based on 1,001 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Staff, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your recent experience at the Holiday Inn Express Airport Old Town. We are pleased to hear you enjoyed your time with us and are looking forward to hosting for you again in the near future!Thank you for choosing the Holiday Inn Express Airport Old Town.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Staff, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your recent experience at the Holiday Inn Express Airport Old Town. We are pleased to hear you enjoyed your time with us and are looking forward to hosting for you again in the near future!Thank you for choosing the Holiday Inn Express Airport Old Town.
by A verified traveler
Posted 18 Nov 2024
First time stying here for a 2 day 1 night trip. We went to Seaworld, only 8 minutes away from the hotel. Then at night we went over for some dinner in Little Italy, also 8 minutes away. Great location! Everything is close by. The hotel was very clean and in great condition. They have a complimentary breakfast bar in the morning! Great way to start the day. I would definitely stay here again and look forward to another San Diego trip.
Comment from Hotel Management
21 Nov 2024 by Staff, Hotel Management
Thank you for sharing your experience with us! We're so happy to hear that our location made your trip to San Diego even more enjoyable. Being just minutes away from Seaworld and Little Italy is definitely a highlight, and we're glad you were able to take full advantage of it. We're also thrilled that you found our hotel clean, in great condition, and enjoyed the complimentary breakfast. We look forward to welcoming you back for your next San Diego adventure!
by A verified traveler
Posted 16 Nov 2024
I flew into San Diago from London and as a female traveler, I needed a safe, accessible, good value for money hotel that provided shuttle service. This hotel did not disappoint. The facilities are excellent and the staff courteous and helpful. The breakfast was plentiful and delicious. The beds were very comfortable and the rooms clean. I would highly recommend this hotel, especially for international travelers.
Comment from Hotel Management
21 Nov 2024 by Staff, Hotel Management
Thank you so much for your thoughtful review! We're delighted to hear that our hotel met all your expectations as a safe, accessible, and great value choice for your travels. It's wonderful to know that you enjoyed the comfort of the beds, the quality of our breakfast, and the helpfulness of our staff. We truly appreciate your recommendation, especially for international travelers, and we're so glad you had a positive experience with us. We look forward to welcoming you again on your next visit to San Diego!
by A verified traveler
Posted 16 Nov 2024
Perfect for one night
Comment from Hotel Management
21 Nov 2024 by Staff, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your recent experience at the Holiday Inn Express Airport Old Town. We are pleased to hear you enjoyed your time with us and are looking forward to hosting for you again in the near future!Thank you for choosing the Holiday Inn Express Airport Old Town.
by A verified traveler
Posted 15 Nov 2024
The staff was friendly and accommodating
Comment from Hotel Management
21 Nov 2024 by Staff, Hotel Management
Thank you for your kind feedback! We’re so glad to hear that our staff made such a positive impact on your stay. Our team strives to provide excellent service, and it’s wonderful to know that their friendliness and attentiveness enhanced your experience. We look forward to welcoming you back soon
by A verified traveler
Posted 12 Nov 2024
Liked it all
Comment from Hotel Management
21 Nov 2024 by Staff, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your recent experience at the Holiday Inn Express Airport Old Town. We are pleased to hear you enjoyed your time with us and are looking forward to hosting for you again in the near future!Thank you for choosing the Holiday Inn Express Airport Old Town.
by A verified traveler
Posted 11 Nov 2024
The shuttle to old town was super convenient and the staff were fantastic
Comment from Hotel Management
21 Nov 2024 by Staff, Hotel Management
Thank you for your wonderful feedback! We're thrilled to hear that you found the shuttle to Old Town convenient and that our staff made such a positive impression. Our team works hard to ensure every guest has a comfortable and enjoyable stay, and it's great to know we succeeded in making your experience memorable. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 6 Nov 2024
I loved location to downtown service was amazing very friendly staff breakfast was great a lot of choices loved everything
Comment from Hotel Management
21 Nov 2024 by Staff, Hotel Management
Thank you for your wonderful review! We’re thrilled to hear that you loved our location, enjoyed the friendly service, and had a great experience with our breakfast offerings. It’s always our goal to provide a comfortable and welcoming stay, and we’re so glad you had such a positive experience. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 3 Nov 2024
Did not like noise which sounded like foot steps from a room directly above our room. The noise was throughout the night and it disturbed our sleep.
Comment from Hotel Management
21 Nov 2024 by Staff, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the noise disturbance you experienced during your stay. We understand how important a peaceful night's sleep is, and we regret that the noise from above affected your comfort. We will address this with our team to find ways to reduce such disturbances in the future. We truly appreciate your comments and hope to have the opportunity to provide you with a more restful stay next time.
