Ratings based on 67 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 9 Jul 2024
N/a
4 out of 5
by A verified traveler

Posted 5 Jun 2024
Centrally located..close to many of the attractions we wanted to see.The room was comfortable and clean. Great tile work in the bathroom. Self serving check in was difficult and a downer
5 out of 5
by A verified traveler

Posted 3 Mar 2024
It was difficult to check in. There is no staff in the premises.
3 out of 5
by A verified traveler

Great location! Know your booking number.

Posted 19 Nov 2022 on Hotels
The property is very close to the Plaza Mayor on a pedestrian street. The room was okay for an overnight stay. It is located next to a restaurant with a huge beer menu and very good pizza. We did have a problem with check-in. There isn’t anyone to check you in; you have to do it yourself on a tablet. We didn’t get an email with the booking number that we needed to check-in. I found it on the Hotels.com app, but it required some searching.
1 out of 5
by A verified traveler

Frustrating experience

Posted 6 Oct 2022 on Hotels
Hotel didn't have a front desk or any physical person working there. It was a very strange system where you were emailed a link to complete where you upload your passport and they give you virtual keys. There was a tablet to do the check in on inside the hotel but it didn't work. I had phone connection issues and had a very difficult time getting into the room and connecting with someone for assistance. I was also informed on hotels.com check in time was 2pm but then couldn't check in until 3. Since there is no one working at the hotel there is no option to drop off bags prior to check in (something that all the other hotels in Spain offered). The room itself was fine but the check in experience and late of luggage storage make things very difficult.
2 out of 5
by A verified traveler

Posted 31 Aug 2022
Central, tout près de tout ce qui est à voir.
1 out of 5
by A verified traveler

A disaster

Posted 27 May 2019 on Hotels
The check in was a disaster. I will never deal with a robot booking again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2018 on Hotels
4 out of 5
by A verified traveler

Posted 9 Jun 2018 on Hotels
Great stay...hotel quirky and nice...little tricky to find
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