Ratings based on 296 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Has expected
Comment from Hotel Management
14 Oct 2024 by Departamento de Recepcion, Hotel Management
GRACIAS POR ALOJARSE CON NOSOtros
by A verified traveler
Posted 23 Aug 2024 on Hotels
Great location,helpful staff,lovely room, shower and bed also a good breakfast. Recommended.
Comment from Hotel Management
12 Sep 2024 by Departamento de Recepcion, Hotel Management
Gracias
by A verified traveler
Great place small communications issue.
Posted 13 Jun 2024 on HotelsThe only problem was I wasn’t told there was a huge parking fee. When I went to leave they tried to charge me but I refused to pay because I wasn’t told before hand. Other than that great place to stay very central and great service.
Comment from Hotel Management
13 Jun 2024 by Departamento de Recepcion, Hotel Management
we are sorry for the inconvenience caused but the price is stated in the contract that the client signs.
by A verified traveler
Good Stay
Posted 12 Jun 2024 on HotelsThe room was very clean, it looks like the hall and room were just rehabbed. Beds were good. Location is a 7-8 minute walk to the old town Plaza Mayor. Many restaurants, shopping, people watching.
Hotel has parking for a fee and breakfast for a fee.
Comment from Hotel Management
13 Jun 2024 by Departamento de Recepcion, Hotel Management
THANK YOU
by A verified traveler from Winnipeg
Posted 22 May 2024
A fine hotel conveniently located near the prime places to visit Salamanca''s historic center.
Comment from Hotel Management
22 May 2024 by Dirección Comercial, Hotel Management
Dear Antonio,Thank you very much for having choosen our hotel during your stay in Salamanca and for your comments and valuation. We are looking forward to welcoming you back! Kind regards.
by A verified traveler from Lynchburg
Posted 17 May 2024
Good location near historic area, bus and train stations.
Comment from Hotel Management
22 May 2024 by Dirección Comercial, Hotel Management
Dear Ileana,Thank you very much for having choosen our hotel during your stay in Salamanca and for your comments and valuation. We are looking forward to welcoming you back! Kind regards.
by A verified traveler from Lynchburg
Posted 7 May 2024
Somewhat stuffy hotel but good location for historic center, train and bus stations. Several restaurants within easy reach. Breakfast has a lot of variety but the best thing about it is the fresh fruit. Thermostat didn't work for heat which only came out of the bathroom radiator.
Comment from Hotel Management
29 May 2024 by Departamento de Recepcion, Hotel Management
The reception is open 24 hours a day to solve any incident Thank you for staying at our hotel
by A verified traveler
Posted 16 Apr 2023
Es una hotel muy lindo y con muy buena ubicación.
Sin embargo el Servicio al Cliente deja mucho que desear. Algo que con seguridad pueden mejorar.
El aire acondicionado es central lo que no te permite controlar la temperatura en tu habitacion. Pienso que esta última informacion deberia comunicarse a los huespedes antes de reservar.
Comment from Hotel Management
17 Apr 2023 by Alicia Fernández Vega- Directora Comercial, Hotel Management
Muchas gracias por habernos elegido para su estancia en Salamanca.Lamentamos que, pese a que nuestras instalaciones le hayan gustado, no se hayan sentido tan cómodos por el hecho de disponer de aire acondicionado centralizado.Su opinión es muy importante para nosotros, y su comentario será tenido en cuenta en la medida de lo posible.Muchas gracias de nuevo y cordiales saludos.
by A verified traveler
Great Stay
Posted 6 Sep 2022 on HotelsWe had stayed at this hotel a few years ago. The Hotel has undergone an update. The room had a lot of charming decorations. It was very clean, the bed was good, breakfast for a fee. Located in an excellent area for acess to the old town.
Comment from Hotel Management
13 Sep 2022 by Alicia Fernández Vega- Directora Comercial, Hotel Management
Dear Mr. William, on behalf of all the team, I would like to thank you for choosing us, once again, for your stay in Salamanca.We also would like to thank you for your comments and your great valuation, We are looking forward to welcoming you back in our Hotel! Kind regards.
by A verified traveler
Posted 8 Aug 2022 on Hotels
Comment from Hotel Management
9 Aug 2022 by Alicia Fernández Vega- Directora Comercial, Hotel Management
Estimados clientes:
Muchas gracias por haber elegido nuestro hotel para su estancia en Salamanca, y por la excelente valoración que han hecho de nuestro establecimiento.
Confiamos en volver a verles pronto.
Cordialmente,
