Ratings based on 16 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Very clean and well run hotel. Great location. Breakfast was excellent. Staff were all friendly and helpful.
Comment from Hotel Management
16 Nov 2024 by Reception, Hotel Management
Dear Catherine:We are delighted to read such a kind comment about our hotel.It is wonderful to see that you enjoyed our delicious breakfasts as well as the friendliness of our staff.Kind regards from the Reception
by A verified traveler
Posted 9 Nov 2024
This property was beyond amazing!
The location, attention to detail, decor, ambiance was outstanding!
The entire staff made us feel so comfortable.
Truly the best experience!
Thank you to everyone!
Comment from Hotel Management
9 Nov 2024 by Reception, Hotel Management
Dear Shelly:We are glad to hear that you had an excellent experience in our hotel and that you appreciated our wonderful decoration as well as the unbeatable location we have to discover the romantic city of Ronda.We thank you for the special mention of the attentions of our friendly and enthusiastic staff.We look forward to welcoming you again if you return to Ronda.Kind regards from Reception and the rest of the staff.
by A verified traveler
Posted 27 Oct 2024
The service was beyond excellent. So friendly and helpful. The hotel was so lovely. Exceptiosnlly decorated. Breakfast was wonderful. Perfect location in center of town. It was a little noisy outside at night. The rooms were a bit warm but very clean and comfortable. Bathrooms are gorgeous.
Comment from Hotel Management
27 Oct 2024 by Reception, Hotel Management
Thank you so much for your kind words and wonderful review! We're thrilled to hear that you enjoyed our service, the decor, and our central location. It’s great to know that breakfast added to your experience, and we’re glad you found the rooms clean and comfortable. We apologize if any noise disrupted your stay and for any warmth in the rooms; we’ll make note of this feedback as we continue to improve our guests' experience. Your positive comments mean a lot to our team, and we’d be delighted to welcome you back anytime. Safe travels!
by A verified traveler
Posted 3 Oct 2024
Nice place
Comment from Hotel Management
6 Oct 2024 by Reception, Hotel Management
Dear Art:We agree with you that our hotel is a marvel :).We thank you for taking the time to leave such a good review of our facilities.We look forward to welcoming you again if you come back to this beautiful city.Best regards from Reception.
by A verified traveler
Posted 1 Oct 2024
The staff were very very helpful with arrangements for transportation to and from las cuevas de la pileta (a MUST-see) and the train station, holding our luggage while we explored. Very knowlegeable about wine at cera pura - made good recommendations.
OThe breakfast is very generous. Everyone very friendly, with enough English to match our Spanish for delightful connections.
Our room was beautiful - could enjoy the Sunrise from our window. Only drawback was a broken hinge which the staff was aware of and scheduled for a fix, waiting on a part.
Comment from Hotel Management
6 Oct 2024 by Reception, Hotel Management
Dear Diana:We thank you for taking the time to leave such a positive review of our hotel.We are glad to hear that you enjoyed our delicious breakfasts as well as the knowledge of the staff at our wonderful Pura Cepa wine bar.We are glad to have helped you in your visit to Cueva de la Pileta, a historic and essential place to visit if you come to Ronda.We are convinced that you were able to enjoy a wonderful sunset from your room, and all the attractions that this romantic city has to offer, thanks to our privileged location.We thank you for mentioning the attention of our charming staff.It will be a real pleasure to host you again if you return to Ronda.Best regards from Reception.
by A verified traveler
Posted 10 Apr 2024
Palacio de Hemingway is a beautiful hotel and centrally located in the old city overlooking the gorge . Very friendly staff and great restaurant inside the hotel . Breakfast was included during our stay and the best breakfast served during our stay . Highly recommended hotel in Ronda.
Comment from Hotel Management
25 Aug 2024 by Reception, Hotel Management
Dear Carlos:It is a pleasure for us to know that you enjoyed your stay in our hotel and we thank you very much for taking the time to rate all our services and facilities with such a high score.We would be happy to host you again if you return to Ronda.Best regards from Reception.
by A verified traveler
Posted 24 Feb 2024
Lovely property and restaurant; Parking is a hassle though
Comment from Hotel Management
6 Mar 2024 by Reception, Hotel Management
Dear AllysonWe are glad to hear that you enjoyed our hotel and our delicious restaurant Pura Cepa.We would be delighted to host you again if you come back to Ronda.Best regards from Reception.
by A verified traveler
Posted 10 Jan 2024
The best experience ever in this fantastic hotel and the restaurant delicious for breakfast and dinning
Comment from Hotel Management
6 Mar 2024 by Reception, Hotel Management
Dear Nancy,Thank you for your kind words about our hotel and our restaurant Pura Cepa.We look forward to welcoming you again.Best regards from Reception.
by A verified traveler
Posted 26 Nov 2023
Great central location!
Comment from Hotel Management
25 Aug 2024 by Reception, Hotel Management
Dear Daniel:Thank you for taking the time to leave a review of our hotel and we are delighted to hear that you were attracted by our excellent location, right next to the city centre and in the heart of the old town.We look forward to seeing you again.Best regards from Reception.
by A verified traveler
Posted 22 Nov 2023
Beautiful property close to gorge and all shopping and dining. Amazing breakfast (eggs benedict!). Staff was wonderful.
Comment from Hotel Management
25 Aug 2024 by Recepción, Hotel Management
Dear Gudrun:We appreciate that you took your time to rate our hotel and we are glad to hear that our location, next to all monuments and shops, made your stay more enjoyable.We are glad to hear that our location, next to all the sights and shops, made your stay more enjoyable.We also love our delicious breakfasts. :)If you return to Ronda we would be delighted to host you again.Best regards from Reception.
