Ratings based on 479 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The hotel is located in the old town. There is a shopping mall very close. From the hotel you can walk everywhere, I didn’t buy any transportation ticket (only to Jūrmala). The room was very clean.
by A verified traveler
Posted 24 Nov 2024
Very nice new hotel. ‘Small but tall’ with very stylish interior. Some rooms have no external windows but instead view out in to lift lobby area, still nice effect with lower ceilings.
Comment from Hotel Management
24 Nov 2024 by Relais le Chevalier, Hotel Management
Dear Ian,Thank you for your dazzling review! We're delighted to hear that you enjoyed our new hotel and its stylish interior. We understand that some rooms have unique features, such as views into the atrium, which we strive to make just as pleasant with their design and cozy ambiance. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!Best regards,DmitryGeneral managerRelais le Chevalier
by A verified traveler
Posted 18 Oct 2024
Excellent staff, location and breakfast.
Comment from Hotel Management
22 Oct 2024 by Relais le Chevalier, Hotel Management
Dear Clark,Thank you for your excellent feedback! We’re thrilled to hear that you enjoyed our staff, location, and breakfast. Your satisfaction is our top priority, and your kind words motivate us to keep delivering great experiences.We look forward to welcoming you back soon!Best regards,DmitryGeneral ManagerRelais Le Chevalier
by A verified traveler
Posted 2 Oct 2024
Excellent. One note: shampoo tube was empty
Comment from Hotel Management
8 Oct 2024 by Relais le Chevalier, Hotel Management
Dear Artemy,Thank you for your wonderful feedback! We’re thrilled to hear that you appreciated the excellence of our property. I also appreciate you bringing the empty shampoo tube to our attention. We will ensure this is addressed to improve our guests' experience.We look forward to welcoming you back soon!Best regards,DmitryGeneral ManagerRelais Le Chevalier
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Relais le Chevalier, Hotel Management
Dear Thomas,Thank you for your wonderful review! We’re so pleased to hear that you enjoyed your stay with us.We look forward to welcoming you back for another great experience!Best regards,DmitryGeneral ManagerRelais Le Chevalier
by A verified traveler
Posted 1 Sep 2024
Very centrally located in the Old town of Riga, it is ideal base for travellers who like to explore everything on foot.
The rooms were spacious and comfortable and nicely decorated.
Staff were very friendly and polite. There was a slightly sleepy waiter one morning at breakfast, but otherwise very attentive.
Breakfast options were good, with both a self-serve and a table service hot dish part.
Comment from Hotel Management
8 Sep 2024 by Relais le Chevalier, Hotel Management
Dear Melvin,Thank you for taking the time to share your experience! We’re delighted to hear that you enjoyed our central location in the heart of Riga, as well as the spacious and comfortable rooms. It’s great to know that our staff left a positive impression, and we appreciate your kind words about their friendliness and politeness.We’re sorry to hear about the slightly sleepy service you encountered at breakfast one morning, but we’re glad that overall, the breakfast options and service met your expectations. Your feedback helps us continue improving, and we will certainly address this with our team.We hope to have the pleasure of welcoming you back in the future!Best regards,Relais le Chevalier
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Irina, Hotel Management
Dear Michael Tan!Thank you for the perfect score!We're thrilled you had such a great stay with us.We look forward to welcoming you back soon!Best regards,Relais le Chevalier
by A verified traveler
Amazing!
Posted 21 Aug 2024 on HotelsAmazing stay in Riga! Definitely recommend and worth the money to book this accommodation. I will definitely be back to staying here in the future. It is conveniently located in the heart of the Old Town. If you’re a solo traveler and are wanting some place safe and comfortable and inviting this is the place. I had no second thoughts about my safety or security.
Staff was amazing and accommodating, I don’t have any complaints or criticisms for the hotels services or staff.
Everything was perfect!
Comment from Hotel Management
21 Aug 2024 by Irina, Hotel Management
Dear Nicholas Davis!Thank you for the fantastic review!We're thrilled you had an amazing stay and felt safe and comfortable.It’s great to hear that our staff and services met your expectations.We look forward to welcoming you back in the future!Best regards,Relais le Chevalier
by A verified traveler
Amazing hotel
Posted 20 Aug 2024 on HotelsHotel looks amazing and is very clean in excellent location at heart of old town. Also service is great. Best part was however breakfast where you can choose one hot serving from ala carte list. Very delicious indeed. Highly recommended.
Comment from Hotel Management
21 Aug 2024 by Irina, Hotel Management
Dear Vesa Pudas!Thank you for the perfect score!We're delighted you loved the hotel's location, cleanliness, and service.We're especially glad you enjoyed the à la carte breakfast.We hope to welcome you back soon!Best regards,Relais le Chevalier
by A verified traveler from Daytona Beach
Posted 17 Aug 2024
They organized early breakfast fo us with great polite, because we leaved the hotel in the morning before breakfast. Great job.
Comment from Hotel Management
21 Aug 2024 by Irina, Hotel Management
Dear Yury Sobolev!Thank you for your 5/5 review!We're thrilled to hear you enjoyed your stay and appreciated the early breakfast arrangement.Safe travels, and we hope to welcome you back soon!Best regards,Relais le Chevalier
