Ratings based on 207 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
by A verified traveler from boynton beach
Posted 27 Sep 2024
by A verified traveler
Posted 27 Sep 2024
Great location, friendly staff, clean, and easy check and check out. Perfect for our two day stay
by A verified traveler
Posted 24 Sep 2024
Great location. Property is well maintained. Could use more washers and driers. Also, the driers take twice as long as your at home driers, so plan for a few extra HOURS if you use them.
by A verified traveler
Posted 23 Sep 2024
Such a cool place. I'd recommend to anyone. Great location!
by A verified traveler from Tyler
Posted 17 Sep 2024
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 10 Sep 2024
Avoid like the plague! Check in was a disaster. Kiosk not working at all. Try to call for help - gives zero direction, other than to “wait while we try and reset it remotely” as 4 parties all waiting in a tiny walk in spot.
Everything was overly digital - everything on phone - but oh when their wi-if kept crashing phone was worthless!
Their “convenience” bar machine for snacks, water etc etc - worked one time in 3 days. Called them - oh we will look at it, and never worked the next two days. Zero follow up from them
Washers - HORRIBLE leave your clothes sopping wet and basically could not dry them in 4 hours of trying before we had to get on a plane with wet clothes.
All great to think you can rely on technology - but try having service and a reliable person to come help.
Bathroom sinks had no mirror - you had to turn sideways to see the wall mirror on your left to try and shave or wash - with lighting not placed in the room to see yourself.
Can make it look hip and cool all you want in the photos - but get a real hotel with people, and staff. You will pay the same price and get far better.
AT YOUR OWN RISK
Comment from Hotel Management
13 Sep 2024 by The Lubo Team, Hotel Management
Dear Michael,Thank you for sharing your experience with us. We're sorry to hear that your stay did not meet your expectations. For future visits, guests can easily check in using their phones through the check-in link sent out prior to arrival, or by scanning the QR code next to the check-in terminal. We apologize for the issues with our complimentary laundry machines and did our best to repair them as quickly as possible. Your feedback is important to us, and we will use it to improve our services.Best wishes,Your The Lubo Team
by A verified traveler
Posted 9 Sep 2024
Perfect location for our itinerary. Check in and out was seamless. Would definitely stay here again.
Comment from Hotel Management
9 Sep 2024 by The Lubo Team, Hotel Management
Dear Steve,Thank you for your wonderful feedback! We're delighted to hear that our central location fit perfectly with your itinerary and that the self check-in and check-out process was smooth. We look forward to welcoming you back again!Best wishes, Your The Lubo Team
by A verified traveler
Posted 6 Sep 2024
Very nice hotel. Very modern. Would come back again.
Comment from Hotel Management
6 Sep 2024 by The Lubo Team, Hotel Management
Dear Kevin,Thank you for your kind words! We're delighted to hear you enjoyed your stay and found the hotel modern. We look forward to welcoming you back in the future!Best wishes,Your The Lubo Team
