Ratings based on 280 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024 on Hotels
by A verified traveler
Posted 21 May 2024
I really enjoyed my stay, it was straight forwards and I was a comfortable sleep
by A verified traveler
Posted 23 Apr 2024 on Hotels
by A verified traveler
Posted 20 Mar 2024 on Hotels
by A verified traveler
Great hotel - poor brekkie
Posted 4 Dec 2023 on HotelsLovely cosy and clean hotel in a great location. Breakfast was awful but you could get toast so all ok.
by A verified traveler
Posted 11 Oct 2023
The most beautiful room I’ve had in 52 days in Europe
by A verified traveler
Posted 8 Aug 2023 on Hotels
by A verified traveler
Posted 1 Aug 2023
by A verified traveler
Posted 16 May 2023
We couldn’t rase the temperature in the room to our comfort (22C) and were sick next morning. We were charged extra for the breakfast.
Comment from Hotel Management
12 Jul 2023 by Receptionist Monika, Hotel Management
Dear Vytautas,We are really sorry for the inconvenience you had to deal with . We will do our best to solve this problem with temperature relulations in our rooms. Hope you are feeling much better now. We will be waiting for your return .Have a nice evening .Sincerely,Amberton Hotel Team
by A verified traveler
Great location, good breakfast, but hotel just ok
Posted 2 Jan 2023 on HotelsBooked it for convenience to explore Kaunas. The location is fantastic - one block from the City Hall Square (Rotuses Aikste). There are no people working there, you have to call to check in or pay through the link to check in, even though we prepaid for the room. Based on pictures, the room was supposed to be larger and on the upper floor, we paid extra for it, but got the basic room on the ground floor. After 40 min spent trying to check in while messaging with the hotel through the WhatsApp, we finally got room info and code to get in via WhatsApp again. No forewarning about this and not very efficient. The room was not decorated and dark, no artwork on the walls, just gray everywhere. The room was cold (15°). No water provided in the room (except paid one), and a mini fridge with a paid mini bar inside. One of the most uncomfortable and hard mattresses we ever slept on while travelling.
We paid for breakfast, selection, quality of options and the variety were good. Some dilapidation (broken tile in the bathroom, pealing caulk), overall did not feel like a four star hotel, eapecially for twice as much as most other places in the area.