Ratings based on 299 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024
Nice staff
Comment from Hotel Management
10 Sep 2024 by Reception, Hotel Management
Hello dear Dale,We thank you very much for your feedback on our establishment.We are happy to see our Staff made the difference during your stay and that we are attributed such a perfect notation !Looking forward to welcoming you again,Best regards,
by A verified traveler from Engelberg
Posted 2 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Reception, Hotel Management
Hello dear Adelheid,We are very thankful for that great notation you give us, a proof we provided a good service and we are proud of it !We would be happy to welcome you again,Warm regards,
by A verified traveler
Posted 14 Aug 2024
Great
Comment from Hotel Management
17 Aug 2024 by Reception, Hotel Management
Hello dear Patrick,Thank you very much for your comment on our establishment additionally to that awesome notation you give us.We were happy to have you as our guest,Best regards
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Reception, Hotel Management
Hello dear Jan,We thank you for sharing your notation regarding your stay in our establishment, although we would have wanted details as comments are important in our comprehension of our guests.We hope to have served you well,We wish you a great day,
by A verified traveler
Posted 10 Jul 2024
Spa was great . Breakfast too expensive. A lot of humidity in room and A/C not working properly. Some clean is also necessary outside the rooms to reduce spiders.
Comment from Hotel Management
2 Aug 2024 by Reception, Hotel Management
Hello dear CesarThank you for sharing a comment on our establishment.We are sorry to hear you encountered some issues with your A/C, we assure you that thechnicians were called and that it is now fixed.We are grateful for your highlight of our SPA area although you think our breakfast is too expensive, however, we are confident in the price/ratio and invite you to try it next time !We look forward to serve you better,We wish you a great day,
by A verified traveler from Sarn
Posted 10 Jul 2024
Great location, friendly helpful staff, great spa / pool area
Comment from Hotel Management
11 Jul 2024 by Reception, Hotel Management
Hello dear Charles,We thank you for sharing your thoughts on stay.We are trully happy to see you had a wonderful time in our establishment higlighting the quality of our staff.Thank you again for your great notation,We look forward to welcoming you again,Best regards
by A verified traveler
Road trip to Italy
Posted 3 Jul 2024 on HotelsNice hotel in a lovely town , No parking so need to find a place in local car parks . Nice room though very hot even with air conditioning ( assume only cools to a point) naking it difficult to sleep. Good bathroom but shower drainage was poor meaning tray filled up , as only staying the night mentioned to receptionist when checking out ( so hopefully sorted for bext guests) Fantastic breakfast would definitely suggest booking this as fantastic selection and friendly service.
Comment from Hotel Management
4 Jul 2024 by Reception, Hotel Management
Hello dear William,Thank you for sharing your experience with us.We do apoligies for the inconviniences met with our Air Conditioning, we called maintenance and can tell you already that it has been fixed.Thank you again for highlighting the quality of our service and amenities as well as giving us such a great notation.It was a pleasure to have you as our guest,We wish you a great day,
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
27 Jun 2024 by Reception, Hotel Management
Hello dear Agnieska,We cannot thank you enough for letting us know that we have offered you the best experience in our establishment.A wonderful notation that we will share among the Staff.Looking forawrd to welcoming you again,We wish you a great day,
by A verified traveler
Posted 25 May 2024
Delicious breakfast, clean room, nice spa.
Comment from Hotel Management
25 May 2024 by Reception, Hotel Management
Hello dear Vincent,Thank you for sharing your thoughts on our Hotel.We could not hope for a better notation, thank you also for highlighting the quality of the services we provide.We would be happy to welcome you again,Warm regards,
by A verified traveler
Posted 4 Apr 2024
Lovely hotel- in a great spot.
Excellent breakfast- lots of variety for all tastes.
Only thing that let the room down was the creeky floor of the whole room that gave the impression to the occupants below and led to a complaint from reception that we were stomping about when in fact we had no shoes on at all! This then made us anxious when we moved around the room which was unfortunate and slightly soured our overall experience.
Comment from Hotel Management
7 Apr 2024 by Luigi , Hotel Management
Bonjour Graham, Merci d'avoir partagé votre avis sur notre L'Hôtel & Spa RIBEAUVILLE. Nous sommes navré d'apprendre que la réflexion concernant les bruits en chambres vous ont peiné . Nous sommes tout de même contents d'apprendre que le petit-déjeuner vous a plus, c'est en effet l'un de nos points forts ! En espérant vous accueillir de nouveaux chez nous, Bien à vous, La Réception
