Ratings based on 468 Verified Reviews

4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
The property was beautifully refurbished and located in a quiet part of Niagara on the Lake. We enjoyed our stay and would definitely stay there again.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
This facility is very comfortable and the staff are very accommodating
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Everything was perfect.
5 out of 5
by A verified traveler

Posted 3 Nov 2024
relaxing
4 out of 5
by A verified traveler

Posted 1 Nov 2024
We enjoyed sitting on the porches/patio. Cushions on all seats would enhance the experience. Some repairs and paint would also help. Our room and bathroom were beautiful and very clean.
5 out of 5
by A verified traveler from Nicholasville

Posted 30 Oct 2024
Relaxing
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Charming old hotel. Bathroom we had was not very workable- no place to put toiletries. Service was excellent.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2024
5 out of 5
by A verified traveler

Posted 21 Sep 2024
The lovely old building just needs some TLC. The shower stall was modern and hreat pressure, however the floor step wall was crumbling. Staff were amazing and helpful Gardens lovely We sat upstairs on the covered balcony to watch the rain and that was nice!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2024