Ratings based on 1,380 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
This property is very close to the train station, walkable distance. This property easily assesses old Edinburgh.
Comment from Hotel Management
19 Nov 2024 by Khwezi , Hotel Management
Dear PO, Thank you for your review. We're so glad to hear you enjoyed the convenient location, with easy access to both the train station and the historic sights of Edinburgh. We hope you had a wonderful time exploring the city and look forward to welcoming you back in the future. Kind regards, Reception team
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Mariana, Hotel Management
Dear Autumn, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception SupervisorLeonardo Royal Edinburgh
by A verified traveler
Posted 8 Nov 2024
We had a very large room, but so dark it was hard to see. Also massive construction project going on there- so we were woke. By jackhammers more than once
Comment from Hotel Management
10 Nov 2024 by Reception Team, Hotel Management
Dear SusanThank you for your feedback. We're glad you had a large room, though we apologise for the lack of proper lighting and the disruption from the construction. We understand how frustrating that can be. We are working to improve the lighting in our rooms and are doing our best to minimize any noise from ongoing projects. We hope the rest of your stay was more peaceful and enjoyable.Kind regards, Reception Team
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Mariana, Hotel Management
Dear Ralph, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Mariana Reception SupervisorLeonardo Royal Edinburgh
by A verified traveler
Posted 6 Nov 2024
Stayed one night in this hotel, enjoyed our stay. Service in the reception is fast and good and the breakfast was great value for money.
Comment from Hotel Management
7 Nov 2024 by Mariana, Hotel Management
Dear Yong, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Mariana Reception SupervisorLeonardo Royal Edinburgh
by A verified traveler
Posted 6 Nov 2024
Property was clean and walkable to the train and tram. Would stay here again. Staff was helpful and great!
Comment from Hotel Management
6 Nov 2024 by James, Hotel Management
Dear HibahWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team
by A verified traveler
Posted 26 Oct 2024
Great location near Waverly Station. Easy walk to Royal Mile, castle, museum, etc.
Comment from Hotel Management
27 Oct 2024 by Laura, Hotel Management
Dear Dianne, Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day. Kind Regards, Reception Team
by A verified traveler
Posted 25 Oct 2024
Friendly & helpful staff! Conveniently located to the train station and Royal Mile.
Comment from Hotel Management
25 Oct 2024 by kajol, Hotel Management
Dear An,Thank you for reviewing our stay with us.We are glad you enjoyed our service and hospitality.Hope to see you again very soon.Kind Regards,Kajol YadavDuty ManagerLeonardo Royal Edinburgh
by A verified traveler
Posted 24 Oct 2024
Great place to stay!!
Comment from Hotel Management
25 Oct 2024 by kajol, Hotel Management
Dear An,Thank you for reviewing our stay with us.We are glad you enjoyed our service and hospitality.Hope to see you again very soon.Kind Regards,Kajol YadavDuty ManagerLeonardo Royal Edinburgh
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Laura, Hotel Management
Dear Kelsey,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team
