Ratings based on 1,084 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Front Office, Hotel Management
Dear Craig,Thank you for taking the time to provide feedback of your experience with us. We really appreciate it. We are happy you have enjoyed your stay in Edinburgh. We hope to have an opportunity to welcoming you back in the future. Kind regards,Sanja Assistant Night Manager Apex City of Edinburgh Hotel
by A verified traveler from San Antonio
Posted 9 Dec 2024
Perfectly located in the heart of the City.
Comment from Hotel Management
10 Dec 2024 by Front Office, Hotel Management
Dear Jaime,Thank you for taking the time to provide feedback of your experience with us. We really appreciate it. We are happy you have enjoyed your stay in Edinburgh. We hope to have an opportunity to welcoming you back in the future. Kind regards,Sanja Assistant Night Manager Apex City of Edinburgh Hotel
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Front Office, Hotel Management
Dear Rachel,Thank you for taking the time to provide feedback of your experience with us. We really appreciate it. We are happy you have enjoyed your stay in Edinburgh. We hope to have an opportunity to welcoming you back in the future. Kind regards,Sanja Assistant Night Manager Apex City of Edinburgh Hotel
by A verified traveler
Posted 7 Dec 2024
Ideal location for exploring Edinburgh. The bar and restaurant were both closed. Staff didnt know when/if it would open?
We were advised we could use the sister hotel 100 yards down the road but it was pouring with rain.
Comment from Hotel Management
8 Dec 2024 by Sathish, Hotel Management
Dear Christopher,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced due to the closure of our bar and restaurant. We understand how disappointing it must have been, especially given the rainy weather.Our team strives to provide the best possible service, and we regret that we fell short during your visit. We are currently working on resolving the issue with our bar and restaurant and will ensure our staff is better informed about such situations in the future.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience.Warm regards,
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Sathish, Hotel Management
Dear Kimberly,Thank you for taking the time to provide a review and rating us 5 out of 5.We truly appreciate it. .We are happy to know that you have enjoyed your stay with us. We hope to have an opportunity to welcoming you back to our hotel in Edinburgh.Warm regards,Sathish - Night Manager,Apex City of Edinburgh
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Sathish, Hotel Management
Dear John,Thank you for taking the time to provide a review and rating us 4 out of 5.We truly appreciate it. .We are happy to know that you have enjoyed your stay with us. We hope to have an opportunity to welcoming you back to our hotel in Edinburgh.Warm regards,Sathish - Night Manager,Apex City of Edinburgh
by A verified traveler
Posted 7 Dec 2024
Love everything about this hotel, from their friendly staffs, the amazing spacious room we got, to the breakfast bar we had. The only issue I could think of was the construction early in the morning on the floor above our room. Other than that, our stay was pleasant and I wouldn’t change a thing about it. Robert was incredible, he was informative and professional servicing us. Will definitely stay here again in the future.
Comment from Hotel Management
7 Dec 2024 by Sathish, Hotel Management
Dear Una,Thank you for taking the time to share your wonderful feedback about your recent stay with us. We are delighted to hear that you enjoyed our friendly staff, spacious rooms, and breakfast bar. Your kind words about Robert's service are greatly appreciated, and we will be sure to pass along your compliments to him.We apologize for the inconvenience caused by the early morning construction noise from outside the property. Your feedback is valuable to us, and we will address this issue to ensure a more comfortable experience for our guests in the future.We are thrilled to know that you had a pleasant stay overall and that you plan to visit us again. We look forward to welcoming you back soon.Warm regards,Sathish - Night Manager,Apex City of Edinburgh
by A verified traveler
Posted 5 Dec 2024
Great service, friendly staff very clean. Lovely breakfast and plenty of choice. A lovely few days stay.
Comment from Hotel Management
5 Dec 2024 by Front Office, Hotel Management
Dear Julie, Thank you for taking the time to provide feedback of your experience with us. We really appreciate it. We are happy you have enjoyed your stay in Edinburgh. We hope to have an opportunity to welcoming you back in the future. Kind regards,Sanja Assistant Night Manager Apex City of Edinburgh hotel
by A verified traveler
Posted 4 Dec 2024
Can’t imagine a better spot to stay in glasgow
Comment from Hotel Management
4 Dec 2024 by Sathish, Hotel Management
Dear Connor,Thank you for taking the time to provide a review and rating us 5 out of 5.We truly appreciate it. .We are happy to know that you have enjoyed your stay with us. We hope to have an opportunity to welcoming you back to our hotel in Edinburgh.Warm regards,
by A verified traveler
Posted 4 Dec 2024
It was very walkable to Edinburgh castle & other sites we went to.
Comment from Hotel Management
4 Dec 2024 by Front Office , Hotel Management
Dear Jeffrey,Thank you for taking the time to provide feedback of your experience with us. We really appreciate it. We are happy you have enjoyed your stay in Edinburgh. We hope to have an opportunity to welcoming you back in the future. Kind regards,Sanja Assistant Night Manager Apex City of Edinburgh hotel
