Ratings based on 44 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Perfect getaway hotel
Posted 2 Jun 2018 on HotelsGreat location, next to the botanical gardens and a 2 minute walk to the centre. Mini bar with hot drinks, cookies and fruits were great, especially since you don't have these facilities in most other hotels. I had a cozy loft room that was very peaceful
Recommended
for Everyoneby A verified traveler
Nice hotel, close to town centre
Posted 4 May 2018Free parking, lovely room, comfortable beds, friendly staff. Will come back.
by Riccardo
Price not as advertised
Posted 27 Jun 2017 on HotelsPrice was different than advertised. Was informed at checkout that the room was 67cad and price advertised was 56 cad on hotels.com everything is standard.
by A verified traveler
Posted 5 Jun 2016 on Hotels
by Camelia
Posted 16 Dec 2015 on Hotels
by Allein from Indianapolis
great beds
Posted 2 Oct 2015 on Hotelsgreat place to stay. we were there for 6 nights. everyone who worked there was very helpful. the beds were very comfortable. good breakfast.
by A verified traveler
It's fine, nothing special
Posted 19 Sep 2015 on HotelsI stayed there with my partner over the weekend. The hotel is clean, staff is helpful and room was ok. However the bed was not good; I am used to sleeping in all-natural cotton sheets, and the sheets or the duvet in the hotel were synthetic which made me sweat at night. I only have that problem if I sleep in low quality sheets.
Good point: there's free coffee and biscuits in the corridor. There was also a large thermos with hot water but no teabags - what was the water for then?
When booking I asked if I can stay in one of three specific rooms, if possible. They didn't even acknowledge my request and put us in another, uglier room - without even explaining whether the rooms I requested were taken or giving any other reason. I wasn't impressed about that.
by A verified traveler from UK
Rather disappointing
Posted 2 Jun 2015
Pros: The location
Cons: The management needs to get a grip and ensure that staff are delivering good quality. There are defnite housekeeping issues.
Location: Near to historic old town.
Our twin room was in the basement so it was very stuffy. The air conditioning duct was broken. There was a dead bug in the shower when we arrived. The desk/table surface in the room needed cleaning. It was dirty and sticky. The room had a nasty smell. This place needs better quality control from the management.
by Ian from Washington, D.C.
Pleasant stay
Posted 25 Mar 2015 on HotelsThis was an excelent hotel. I have not complaints. Everything was modern and cozy. It was even better than the pricier hotel on the square downtown. I wold equate it to a kimpton hotel for people who have stayed there.
by A verified traveler from cluj
I wouldn't recommend. It's not a hotel
Posted 24 Mar 2015Not what it says on the website.
No restaurant in the building so breakfast not included.
4 parking spaces which are of course taken.
Not sure if the pillow cases have been washed.
