Ratings based on 114 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
This hotel was very comfortable and situated in the old city, which is ideal. Parking is a challenge, but the hotel was very helpful to send excellent instruction to their own private parking. Make sure you are aware of the traffic restrictions so you can drop your bags near the hotel. Excellent breakfast. Very helpful staff.
Comment from Hotel Management
31 Oct 2024 by ARAS, Hotel Management
Dear Kathy,We truly thank you for your excellent comment and we wait you back again next year, here at the OSSUNA BAY Hotel. Please be assured of our very best attention at all time, Yours Sincerely, The Manager
by A verified traveler
Posted 10 Oct 2024
The stay itself was lovely. The room was comfortable. There was no information about having to park remotely, and driving through medieval roads packed with tourists to access the parking. Thus, we drove through the crowds twice!
Comment from Hotel Management
12 Oct 2024 by ARAS, Hotel Management
Dear Lucy,thank you for your excellent marks you gave us. It was a really pleasure welcomed you and we hope to see you again in our Hotel. Best regards, The Manager
by A verified traveler
Posted 9 Oct 2024
A very nice property in the heart of the old town and just steps from a beautiful sandy beach.
Comment from Hotel Management
9 Oct 2024 by ARAS, Hotel Management
Dear Peter, Thank you for your excellent marks you gave us. It was a really pleasure welcomed you and we hope to see you again in our Hotel. Best regards, The Manager
by A verified traveler
Posted 22 Sep 2024
Great location, walkable, very clean, excellent breakfast buffet. Staff is amazing, we arrived and there was only tea packs and no coffee. Elisa went out of her way to prepare fresh coffee and bring to the room, next morning it was provided by housekeeping. Also Sara was amazing with her tips. Parking is 5 min. Walk, safe and easy.
Comment from Hotel Management
23 Sep 2024 by ARAS, Hotel Management
Dear Suzanne, we would like to thank you for choosing the OSSUNA BAY Hotel of Cefalù and for taking the time for sharing your experience with us. We greatly appreciate your comments it is always a pleasure to receive positive feedback. Guest satisfaction is our priority. We hope to have the pleasure of welcoming you back in our establishment very soon. Best Regards The Manager
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by ARAS, Hotel Management
Dear James,we hope to have the pleasure of welcoming you back next time you are travelling to Cefalu. Please be assured of our very best attention at all times. Best regards The Manager
by A verified traveler
Posted 16 Sep 2024
We loved knowing there was someone on the front desk 24/7, although we didn’t need them in the night. The room was bright, clean and cheery with a good sized bathroom and a great shower. From our balcony we could get a glimpse of the ocean. Our air conditioning worked fabulously, but it was cool enough in the night to leave the balcony door wide open and listen to the waves. Breakfast was delicious.
by A verified traveler
Posted 30 Aug 2024
I highly recommend this hotel. This is a charming boutique hotel right in the heart of Cefalu. The staff is very courteous and friendly.
Comment from Hotel Management
30 Aug 2024 by ARAS, Hotel Management
Dear Rod,thank you very much for rating us completed with your detailed comment. and are most than happy to read that you have enjoyed your stay thanks to our staff, our services and our location in the centre of Cefalù. Your comments always encourage us to review our operations to better satisfy our visitors that fortunately always sees our efforts in traying to help and welcome them the best possible way during their hoolidays. We all would like to thank you for highlighting this. We hope to have the pleasure of welcoming you back next time you are travelling to Cefalu. Please be assured of our very best attention at all times. Best regards The Manager
by A verified traveler from Murrumbeena
Posted 29 Aug 2024
Property is right in the middle of the old town so easy access to everything . Room was clean but very small .
Comment from Hotel Management
30 Aug 2024 by ARAS, Hotel Management
Dear Michele, we are pleased to read that everything went well during your stay at the OSSUNA BAY Hotel of Cefalu, thank you so much for your excellent feedback! We are delighted to hear that you had a great stay and that you enjoyed everything. We hope to see you soon and offer you another unforgettable stay in our hotel. Thank you again for choosing our establishment for your stay. Don’t hesitate to come back as we will be delighted to welcome you again. All the best The Manager
by A verified traveler
Great location Boutique hotel.
Posted 14 Aug 2024 on HotelsVery good location but a bit hard to find. It's in a old town area so hard to have your car driven infront of the hotel. They can register the car before you get a ticket from police. Overall a great location to access the beach and the main old town. Very friendly service and helped us shipped missing item back to Toronto for us!
Comment from Hotel Management
15 Aug 2024 by ARAS, Hotel Management
First of all thank you for coming to enjoy your holidays at the OSSUNA BAY Hotel. We are all thrilled to read that you enjoy your stay with us. We feel honoured with your kind words and they will be shared with all the team. We all look forward to welcome you back at the soonest, and on the meantime we remain at your entire disposal. Kind regards The Manager
by A verified traveler from SAN JOSE
Posted 8 Aug 2024
Friendly staff and a fantastic location if you don’t mind dragging your luggage from the hotel parking, which is 400 m away. You cannot get in a better location than this.
Comment from Hotel Management
8 Aug 2024 by ARAS, Hotel Management
Dear guest, Thank you so much for your kind words. We are delighted you enjoyed your time with us. We look forward to seeing you again. Kind regards The Manage
