Ratings based on 403 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Very nice staff. The breakfast was excellent. The room was very large and comfy. All good.
Comment from Hotel Management
26 Sep 2024 by reception, Hotel Management
Dear Mr. Richard, thank you for your positive review.We are glad you enjoyed your stay with us. We really appreciate that you were satisfied with our services and that you felt comfortable during your stay.It will be pleasure of welcoming you back in the future.
by A verified traveler
Posted 24 Sep 2024
Nice and clean place. Parking available in garage - you have to take an elevator i.e. drive-in to elevator so I suggest to call the hotel and tell them in advance if you wan to park.
Comment from Hotel Management
25 Sep 2024 by reception, Hotel Management
Thank you for your positive review.We are glad you enjoyed your stay with us. We really appreciate that you were satisfied with our services and that you felt comfortable during your stay.It will be pleasure of welcoming you back in the future.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by reception, Hotel Management
Thank you for your positive review.We are glad you enjoyed your stay with us. We really appreciate that you were satisfied with our services and that you felt comfortable during your stay.It will be pleasure of welcoming you back in the future.
by A verified traveler
Posted 30 Jul 2024
Staff was so friendly! Everything was clean
Comment from Hotel Management
12 Aug 2024 by reception, Hotel Management
Thank you for your positive review.We are glad you enjoyed your stay with us. We really appreciate that you were satisfied with our services and that you felt comfortable during your stay.It will be pleasure of welcoming you back in the future.
by A verified traveler
Posted 28 Jul 2024
Good hotel, but breakfast option was not so good
Comment from Hotel Management
31 Jul 2024 by reception, Hotel Management
Thank you for your opinion. We are glad you enjoyed your stay with us, especially the central location perfect for shopping and sighseeing. We hope that despite this experience with breakfast you will give us the opportunity to convince you of our qualities.We look forward in welcoming you back in the future.
by A verified traveler
Anna and Lukasz
Posted 24 Jun 2024 on HotelsHotel located few steps from city center. Quiet place, it was really comfortable.
Minuses
- breakfast, there was no coffee machine to make capucino. In 4 star hotel it shouldn't be like this but all the rest ok
- underground parking, car elevator and quite tight and few spots only.
Pluses
- staff... was really nice
- location
Comment from Hotel Management
27 Jun 2024 by reception, Hotel Management
Thank you for your positive review.We are glad you enjoyed your stay with us. We really appreciate that you were satisfied with our services and that you felt comfortable during your stay.It will be pleasure of welcoming you back in the future.
by A verified traveler
Shower pressure excellent!
Posted 16 Jun 2024 on HotelsChoose this hotel for the shower pressure alone as best so far and have been travelling for three weeks through the Balkans. Very serious receptionist and the breakfast staff limited English speaking but this did not matter as it was a help yourself buffet and the eggs were great (softly fried almost poached). Decor needs changing as it is a study in shades of brown (even the toilet paper) and plants need planting outside breakfast room rather than almost blank walls. Only non-English speaking guests when we were there but didn’t matter. Very quiet room overlooking neighbours’ courtyards. A couple of blocks away from the old town and the other direction is a brand new huge shopping centre - just don’t go into COS if you are a tourist as the security guard trails you around the store if you are wearing walking shoes (they were $250) with blond hair and don’t look Slavic. Typical European firm king size bed and we took our own top sheet though used the bed spread rather than our cashmere travel throw as summer and we don’t like thick doonas, and typical European non-fluffy towels. Very clean but only one conveniently placed power point for the phone charger. Fabulous large feather pillows.
Comment from Hotel Management
17 Sep 2024 by reception, Hotel Management
Thank you for your positive review.We are glad you enjoyed your stay with us, especially the central location perfect for shopping and sigh seeing. We appreciate that you enjoyed the room and had a good sleep there.We really appreciate that you were satisfied with our services and that you felt comfortable during your stay. As well thank you for your opinion for changes.It will be pleasure of welcoming you back in the future.
by A verified traveler
Posted 30 May 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by reception, Hotel Management
Thank you for your positive review.We are glad you enjoyed your stay with us. We really appreciate that you were satisfied with our services and that you felt comfortable during your stay.It will be pleasure of welcoming you back in the future.
by A verified traveler
Hard to find, but worth the drama.
Posted 28 Apr 2024 on HotelsGreat location, although extremely difficult to find by road, even using GPS navigation, needed local people riding with us in our car to guide us to the hotel. Staff were very helpful. Breakfast was excellent.
Comment from Hotel Management
29 Apr 2024 by reception, Hotel Management
Thank you for your positive review.We are glad you enjoyed your stay with us eve nyou had difficulties to find the hotel by your arrival. We really appreciate that you were satisfied with our services and that you felt comfortable during your stay. It will be pleasure of welcoming you back in the future.
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
7 Apr 2024 by reception, Hotel Management
We appreciate your feedback.We appologize that there were some situations which made your stay not so comfortable. Thank you for staying with us.
