Ratings based on 102 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
In the center of a Beautiful city
Posted 25 Nov 2019 on HotelsVery good location with free parking. Perfect for a family or a small group, a bedroom and a living room with a large bathroom. Well equipped kitchen and helpful staff.
Comment from Hotel Management
25 Nov 2019 by Dagmar, Apartment Residence, Hotel Management
Dear Mr Tibor, thank you for taking the time to inform about your experience following your stay at our hotel. Our team is really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon. Team of Apartment Residence
by A verified traveler from Tucson, Az
Posted 7 Jun 2019
Room was fine and location was great. But could not get on WIFI, 2 of our appliances blew up using converters that we have used all over Europe and reception was always closed when we nesded them. We left our luggage in office and told them when we would be back during their stated hours. When we returned, it was locked and we could not reach them; had to go to restaurant next door and they called them for us since our phone only messages and does not have phone service. Almost missed our train to Vienna
Comment from Hotel Management
11 Jun 2019 by Boris, Hotel Management
We are very sorry that your stay at our residence incovienced you so. Until that day we never had a problem with our electricity, nor any other guest. We have investigated the matter and could not find any problem on our side. Our reception is not open 24/7, as it is stated on our page, if the reception is closed you can call us on the phone and we will come ASAP. We appreciate the feedback and once again we apologize for any inconvenience caused during your stay here.
by A verified traveler
Worth the experience in Bratislava
Posted 4 Jun 2019 on HotelsAfter a while traveling, having this kind of place is recharging... we had a living room and also kitchen facility to relax and also have our breakfast!
Comment from Hotel Management
4 Jun 2019 by Boris, Hotel Management
Dear Daniela, thank you for taking the time to inform about your experience following your stay at our hotel. We look forward to welcoming you back soon. Team of Apartment Residence
by A verified traveler
Posted 30 May 2019
Great spot close to old town~ 5-10 min walk. Car park entrance was not easy to get to because the street it's on is restricted , meaning Google maps and waze will not navigate you to that entrance as it's only for trams and people walking. Car park entrance gate is very narrow. Barely wider than a Renault clio. enter at a wrong angle and you will scratch the car . WiFi speed was adequate ~30Mbps on speedtest. Would recommend and stay at this place again.
Comment from Hotel Management
31 May 2019 by Dagmar, Apartment Residence, Hotel Management
Dear Guest, thank you for taking the time to inform about your experience following your stay at our hotel. Our team is really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. One think only - the gate is big enough for cars like Mazda CX9, Audi A6 and minivans aslo :-) and we send to all of our guests intructions how to get to the hotel before arrival by e-mail or by SMS. We look forward to welcoming you back soon. Team of Apartment Residence
by A verified traveler
Posted 1 May 2019 on Hotels
Driving there is difficult. The hotel did contact us prior to arrival and gave additional directions. However, the street is a pedestrian only street with train and a lot of pedestrian traffic. In order to reach the hotel, you need to look for a blue gate and enter an inner courtyard. I would not recommend driving while there given the busy street.
Comment from Hotel Management
1 May 2019 by Dagmar, Apartment Residence, Hotel Management
Dear Mrs.Tanya, thank you for taking the time to inform about your experience following your stay at our hotel. We look forward to welcoming you back soon. Team of Apartment Residence
by A verified traveler
Posted 27 Apr 2019
Comment from Hotel Management
27 Apr 2019 by Dagmar, Apartment Residence, Hotel Management
Dear Guest, thank you for taking the time to inform about your experience following your stay at our hotel. We look forward to welcoming you back soon. Team of Apartment Residence
by A verified traveler
Posted 12 Mar 2019
They were very kind in allowing us to leave the car there later than the check-out time to allow us to sight-see without having to return to move the car at check-out time
Comment from Hotel Management
12 Mar 2019 by Dagmar, Apartment Residence, Hotel Management
Dear, thank you for taking the time to inform about your experience following your stay at our hotel. Our team is really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon. Team of Apartment Residence
by A verified traveler
Posted 18 Oct 2018 on Hotels
Comment from Hotel Management
18 Oct 2018 by Dagmar, Apartment Residence, Hotel Management
Dear Mr David, thank you for taking the time to inform about your experience following your stay at our hotel. We look forward to welcoming you back soon. Team of Apartment Residence
by A verified traveler from Portland Oregon
Posted 10 Sep 2018
I did not realize that I needed to call to set up a time to get the keys to the unit as I was arriving over the weekend. I did not rad the clear instructions sent to me. So I was surprised when I got to the location and realized the problem I created. But the Apartment Residence representative was there waiting for me. Wow! Just awesome! Great place and close to old town!
Comment from Hotel Management
11 Sep 2018 by Dagmar, Apartment Residence, Hotel Management
Dear Andrew, thank you for taking the time to inform about your experience following your stay at our hotel. Our team is really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon. Team of Apartment Residence
by A verified traveler from Boston
Posted 15 Aug 2018
Nice apartment very close to the historical city center. Great security in the evening (not that's it's very necessary but still nice). Great coffee shop next to the apartment. Rooms are spacious, everything you need. Highly recommend this place for anyone visiting Bratislava.
Comment from Hotel Management
16 Aug 2018 by Dagmar, Apartment Residence, Hotel Management
Dear Brett, thank you for taking the time to inform about your experience following your stay at our hotel. Our team is really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon. Team of Apartment Residence
