Ratings based on 204 Verified Reviews
3.2 Room cleanliness
3.1 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2020 on Hotels
by A verified traveler from Fes, Morocco
Posted 1 Sep 2020
Staff made me feel like I was worthless because I selected the least expensive room.
by A verified traveler
Posted 28 Feb 2020 on Hotels
by A verified traveler
Posted 19 Dec 2019
Location is great and it’s cheap during the week. Room is very basic, 3 coat hangers and no draws or any storage space: you live out of your bag. The lift didn’t work and we were at the top of 4 flights of stairs. Our bathroom stunk of the drains which drifted into the room. There was no towel rail to hang wet towels
by A verified traveler
Posted 25 Oct 2019
We didn’t stay, here’s a couple big reasons why:
1. Accessibility is terrible - the place is hard to find not accessible by car you to walk to find it. It took us more an hour to drive around and found a public parking spot then we have to walk about 15 mins thru Old downtown shopping area. It hidden behind a hot dog stand. We have to asked couple times to finally found it.
2. No person to greet you - we open the door it was a dark tiny hallway and elevator. We got in to the elevator but it looks to be broken. At that point we decide not to continue any farther. Totally waste of time for us.
by A verified traveler
Posted 23 Oct 2019 on Hotels
by A verified traveler
Posted 17 Aug 2019
Excellent location, super easy check in and keyless entry.
by A verified traveler
Posted 7 Aug 2019
clean, chip, but no wifi and no guest card for public transport
by A verified traveler
Posted 6 Aug 2019
Iceman Rooms was a good affordable option for me in Bolzano. It would be helpful if the special instructions for check-in also stated that the reception is the same as Residence Fink (hotel), as it only gives the address on the instructions. The bathroom was modern and clean but not ideal that it was detached from the room, fine for a one night stay! Air-conditioning would be a helpful new installment for the summer months. I had two different reception experiences, the first was enquiring about checking-in the following day— two ladies sat there ignoring me while one was on the phone and the other not acknowledging my presence only when the phone call ended did they help me. The one not on the phone was not doing anything, very bad customer service. I checked- in later than anticipated and the man who helped me was very friendly on the phone and in-person and efficient/helpful. I have one concern for this place— there is no lock on the main staircases going up to the rooms so anybody can go up which I find rather unsafe, especially as a solo traveller, I suggest using the pincode lock on the door and giving this to guests who have checked-in. Overall good stay for a cheaper option and for one night. Great location basically directly next to Ötzi Museum.
by A verified traveler
Posted 24 Jul 2019
This hotel was perfect for what we needed. We stayed one night in Bolzano in preparation for another trip, and to take an opportunity to see Otzi, the ice man, at the archeological museum. These rooms were just a few meters from the museum and well situated to access the Bolzano city life. The rooms are very basic, but had everything neede to enjoy a very short stay. A great low cost spot for the traveler passing quickly through.
