Ratings based on 968 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Attentive and professional staff.
by A verified traveler
Posted 2 Jan 2025
This was my first time staying in Alexandria. I had called the hotel and requested an early check-in and they were able to accommodate me. The valet and the staff were so kind. I was only there for one night, but when I do come back, this will be my hotel of choice. The room was impeccably clean, modern, and had good amenities. It is not that far from the free trolley that runs down King Street. All in all a wonderful experience all around.
by A verified traveler
Posted 1 Jan 2025
Parking fees are too much
by A verified traveler
Posted 24 Dec 2024
The property was neat and clean staff was friendly and knowledgeable.
Comment from Hotel Management
25 Dec 2024 by JB, Hotel Management
Thank you so much for your glowing review! We are thrilled to hear that you had a perfect stay with us. Your kind words and high scores mean a lot to our team. We strive to provide the best experience for our guests, and it’s incredibly rewarding to know we succeeded during your visit.We look forward to welcoming you back soon for another exceptional stay!
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
25 Dec 2024 by JB, Hotel Management
Thank you so much for your glowing review! We are thrilled to hear that you had a perfect stay with us. Your kind words and high scores mean a lot to our team. We strive to provide the best experience for our guests, and it’s incredibly rewarding to know we succeeded during your visit.We look forward to welcoming you back soon for another exceptional stay!
by A verified traveler
Posted 21 Dec 2024
Great Location
Comment from Hotel Management
25 Dec 2024 by JB, Hotel Management
Thank you so much for your glowing review! We are thrilled to hear that you had a perfect stay with us. Your kind words and high scores mean a lot to our team. We strive to provide the best experience for our guests, and it’s incredibly rewarding to know we succeeded during your visit.We look forward to welcoming you back soon for another exceptional stay!
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
25 Dec 2024 by JB, Hotel Management
Thank you so much for your glowing review! We are thrilled to hear that you had a perfect stay with us. Your kind words and high scores mean a lot to our team. We strive to provide the best experience for our guests, and it’s incredibly rewarding to know we succeeded during your visit.We look forward to welcoming you back soon for another exceptional stay!
by A verified traveler
Posted 19 Dec 2024
Issues I had was charging $40.00 for parking even though I was staying at the resort. Also never got reimbursed the $100.00 I was told they held in case of damage to the room.
Comment from Hotel Management
25 Dec 2024 by JB, Hotel Management
Thank you so much for your glowing review! We are thrilled to hear that you had a perfect stay with us. Your kind words and high scores mean a lot to our team. We strive to provide the best experience for our guests, and it’s incredibly rewarding to know we succeeded during your visit.We look forward to welcoming you back soon for another exceptional stay!
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
25 Dec 2024 by JB, Hotel Management
Thank you so much for your glowing review! We are thrilled to hear that you had a perfect stay with us. Your kind words and high scores mean a lot to our team. We strive to provide the best experience for our guests, and it’s incredibly rewarding to know we succeeded during your visit.We look forward to welcoming you back soon for another exceptional stay!
by A verified traveler
Posted 16 Dec 2024
The room service was great. I was having a great time staying tin his for the whole week.
Comment from Hotel Management
25 Dec 2024 by JB, Hotel Management
Thank you so much for your glowing review! We are thrilled to hear that you had a perfect stay with us. Your kind words and high scores mean a lot to our team. We strive to provide the best experience for our guests, and it’s incredibly rewarding to know we succeeded during your visit.We look forward to welcoming you back soon for another exceptional stay!
