2/10 Terrible
Kelley
Business traveler
Dec 15, 2024
Disliked: Staff & service
My family couldn’t reach me because I was having cell service issues so they called the front desk the evening they couldn’t reach me and then the morning after. The hotel employee told my daughter it was too early at 6am and refused to transfer her and then hung up on her. My sister tried calling and the ee picked up the phone and said stop calling. I was walking down the stairs that morning and the tread was work on the steps I slipped Ave hit my head at the bottom of the stairs C now it’s 630am. No ee came to see what the commotion was. I exited close to the entrance my suitcase went flying I slipped from the 3rd step and nothing. I then knocked on the door rang the door bell and nothing. Lazy employees.
Kelley
Stayed 5 nights in Nov 2024