Ratings based on 305 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2023
-Had been taken over by Old Orchard Inn, we were not notified. Wifi for Atlantic Birches did not work (ever), no one in the inn to ask questions of, even during the day.
-No breakfast in the inn, had to walk down the street to Old Orchard Inn with wet hair for what was a woeful breakfast. First morning was kid's cereal (literally only choice), stale bagels, hard boiled eggs, bad coffee. Another guest told us about yogurt (all sweet) in a small refridg. No one ever came into the dining room to refresh anything or tell us anything - like whether to clear the table or not. Apparently they forgot to put the bin out for used dishes.
-Second morning - no coffee, no one around to ask. Finally went into the kitchen ourselves and found a pot. Store-bought small muffins and treats and sausages and cooked eggs were added that day.
- No one came into our room the day after that first night for towels or straightening up. Showered with wet towels from floor.
-Room freezing at night. Asked after second night - they said they would adjust temp - did not.
- Overwhelming floral like smell noted when entering the room - febreeze? Weird laundry detergent?
-Dirty carpet.
-Had to figure out how to remove the firestick and reload to get the TV to work.
-No literature in room to tell us re: fire exit, who to call if problem, recommended restaurants, the usual stuff you would find in an inn. The only number was on a paper taped to the outside of front door and half hidden under a wreath.
by A verified traveler
Posted 28 Oct 2023
by A verified traveler
Posted 21 Oct 2023 on Hotels
by A verified traveler
Posted 6 Oct 2023
A bug in our bed
by A verified traveler
Posted 3 Oct 2023
Nice place, great location.
by A verified traveler from pawlet
Posted 19 Sep 2023
I called several times to cancel this reservation because of the hurricane…plans to travel to Maine were canceled.
I left messages with phone number and had no response from the inn
by A verified traveler
Posted 6 Sep 2023
by A verified traveler
Posted 30 Aug 2023 on Hotels
Great location, walking distance to the beach and local shops. The inn was comfortable and the breakfast was delicious each and every single day, The owners and staff were welcoming too. Highly recommend!
by A verified traveler
Posted 29 Aug 2023 on Travelocity
Breakfasts were excellent. Bed was extremely comfortable and the surroundings were quiet.
by A verified traveler
Posted 29 Aug 2023
