Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
It is beautiful and nice property. I am thinking of an advertise for considering the property as a part of old montreal and underground city of montreal. I realized the last moment of staying in the hole.
Comment from Hotel Management
23 Nov 2024 by Reception, Hotel Management
Dear Seyed Reza,thank you so much for your kind words! We're thrilled to hear that you found the property beautiful and enjoyable. We're also delighted by your suggestion to highlight its connection to Old Montreal and the Underground City. The rich history and vibrant atmosphere of the area are certainly part of what makes this location so unique. We hope to welcome you back soon for another memorable stay!Best regards,
by A verified traveler from Fort Lee
Posted 22 Nov 2024
Convenience location
Comment from Hotel Management
23 Nov 2024 by Reception, Hotel Management
Thank you Kwisun for your kind review! We are glad you enjoyed your stay and hope to welcome you back again soon!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Reception, Hotel Management
Thank you Christian for your kind review! We are glad you enjoyed your stay and hope to welcome you back again soon!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Maxence, Hotel Management
Dear Victoria, Thank you for your feedback, and thank you very much for staying with us. We hope to be able to welcome you back to our Hotel very soon.
by A verified traveler from ottawa
Posted 17 Nov 2024
Great weekend stay. Clean spacious room, nice pool and good breakfast.
Comment from Hotel Management
17 Nov 2024 by Maxence, Hotel Management
Dear Paula,Thank you so much for your kind words! We're thrilled to hear that you had a great weekend stay and enjoyed our clean and spacious rooms, the pool, and our breakfast. We hope to welcome you back again soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Reception, Hotel Management
Dear Matthew, Thank you for your feedback, and thank you very much for staying with us. We hope to be able to welcome you back to our Hotel very soon.
by A verified traveler
Posted 16 Nov 2024
fabulous, great people, old and very eclectic and classy
Comment from Hotel Management
16 Nov 2024 by Intercontinental Montreal , Hotel Management
Dear Brad, Thank you for your feedback, and thank you very much for staying with us. We hope to be able to welcome you back to our Hotel very soon.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Intercontinental Montreal , Hotel Management
Nous vous remercions de vos commentaires et de votre séjour parmi nous. Nous espérons pouvoir vous accueillir à nouveau à l'avenir.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Intercontinental Montreal , Hotel Management
Nous vous remercions de vos commentaires et de votre séjour parmi nous. Nous espérons pouvoir vous accueillir à nouveau à l'avenir.
by A verified traveler
Posted 11 Nov 2024
Room temperature was cold, poor lighted. Breakfast was cold also.
Comment from Hotel Management
11 Nov 2024 by Maxence, Hotel Management
Dear Nafije, Thank you for taking the time to share your feedback. We’re sorry to hear that the room temperature and lighting didn’t meet your expectations. We will pass your comments along to our team to address these issues. Regarding the breakfast, we also apologize if it was not served at the right temperature, and we will ensure this is improved. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a better experience on your next visit.
