Ratings based on 605 Verified Reviews

3.5 out of 5
74% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Mar 2020
1 out of 5
by A verified traveler

Posted 25 Mar 2020
Hotel pics on website and hotel sites need to be updated. Its an Old & Dusty hotel, I wouldn't recommend it.
2 out of 5
by A verified traveler

Posted 23 Mar 2020
It's history and downstairs foyer were the highlights but then it was all downhill
5 out of 5
by A verified traveler

Posted 22 Mar 2020
If you want a great stay - this is the place. Walk to everything. Best restaurants less than 5 min walk. Incredible opera singers on the rooftop restaurant!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Mar 2020 on Hotels
3 out of 5
by A verified traveler from Melbourne

Posted 22 Mar 2020
Great location, good hotel, rooms are a bit dated, but most things in Cuba are. They did charge $5 for a bottle of water which is far too excessive.
2 out of 5
by A verified traveler from Australia

Posted 22 Mar 2020
Lobby area was nice. Position is good. Service is not. Hotel is very rundown.
4 out of 5
by A verified traveler from Cork

Posted 18 Mar 2020
Staff were very helpful. Pool area was a welcome retreat from the heat of the Havana streets.
1 out of 5
by A verified traveler from Syd

Posted 15 Mar 2020
No wi fi and to be charged is an insult to service