Ratings based on 190 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
13 Sep 2024 by Front Office Manager, Hotel Management
Dear Dadi, Thank you so much for the positive evaluation of the Sheraton Batumi Hotel. Hope to welcome you back for another amazing experience any time soon! Best regards, Megi JgentiFront of the House Manager
by A verified traveler
Best hotel in Batumi
Posted 17 Aug 2024 on HotelsBest hotel in Batumi !
Staff are helpful, from check in to check out.
Spa facility is amazing (indoor pool, jacuzzi, sauna, Turkish bath until 11pm) also the spa treatments and friendly staff.
Outdoor pool has great atmosphere
The beach (has stones and not sand, bring proper water shoes) is beautiful with sunbeds (10 lari each)
The restaurant at the pool is good also the one on 20th floor has great views and food you should start there.
There are many restaurants around the hotel (much cheaper than the one in the hotel), the boardwalk is 2 minutes away from the hotel and it is beautiful can also rent a scooter/ bicycle/ large bicycle of 4 people etc.. can ride around to either directions- the mall (go left)/ ali&nino moving statue/ Ferris wheel (go right).
Taxi from airport to the hotel 10-15 lari, only cash (if you order from the hotel it cost around 40).
Will definitely return to this specific and great hotel.
Comment from Hotel Management
13 Sep 2024 by FO Manager, Hotel Management
Dear Emily, Thank you so much for the positive evaluation of the Sheraton Batumi Hotel. Hope to welcome you back for another amazing experience any time soon! Best regards, Megi JgentiFront of the House Manager
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
13 Sep 2024 by FO Manager, Hotel Management
Dear Valued Guest, Thank you so much for the positive evaluation of the Sheraton Batumi Hotel. Hope to welcome you back for another amazing experience any time soon! Best regards, Megi JgentiFront of the House Manager
by A verified traveler
Wonderful stay in Batumi!
Posted 8 Jul 2024 on HotelsBeautiful property and an amazing location! I highly recommend!
by A verified traveler
Dream holiday
Posted 30 Jun 2024 on HotelsIt was amaing.We enjoy very much. We took a superior room that was very big and comfortable.
by A verified traveler from Batumi
Posted 13 Jun 2024
Comment from Hotel Management
13 Sep 2024 by FO Manager, Hotel Management
Dear Anri, Thank you so much for the positive evaluation of the Sheraton Batumi Hotel. Hope to welcome you back for another amazing experience any time soon! Best regards, Megi JgentiFront of the House Manager
by A verified traveler
Posted 16 Feb 2024
Unfortunately the hot water could not reach the 19th floor where I was allocated. Was notified of a refurbishment being undertaken after I accepted a booking which meant lower floors were unavailable.
by A verified traveler
Posted 31 Dec 2023
Amazing staff very nice property
by A verified traveler
Posted 28 Aug 2023 on Orbitz
The hotel was not in the quality that we expected. Lots of things were old broken or looked run down.
Comment from Hotel Management
6 Oct 2023 by Sheraton Batumi Hotel Team , Hotel Management
Dear Itay, Thank you for visiting our hotel and for sharing your candid impressions. Regret to know about your disappointment. Excited to inform that as a hotel that considers its guests 'opinion and remarks, we are soon entering into the rooms renovation. In the nearest future we will be able to provide our dearest guests with freshly renovated and modern rooms. Hope you will give us another chance in the future. Best regards, Sheraton Batumi Hotel Team
by A verified traveler
Posted 5 Aug 2023
Don’t deserve 5 star..
bad experience from the first minute I entered till the end.. I don’t recommend this hotel to anyone
Comment from Hotel Management
7 Aug 2023 by Front of the House Manage, Hotel Management
Dear Maha, First of thank you for visiting us. We regret that we missed the opportunity to impress you with our usual hospitality and high service standards. I hope you will give us an opportunity to turn your negative experience into the positive one. We would be happy to do our best to elevate your next stay in our property and consider all your constructive remarks. With best regards,Megi JgentiFront of the House Manager
