Ratings based on 952 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bogota
Posted 24 Jun 2024
Stay was ok. However I left a pair of tennis shoes in my room and tried to reach customer service, though email and through long distance calls, however I received absolutely no support and I guess they stayed with the shoes.
Comment from Hotel Management
25 Jun 2024 by RAMADA LISBON Team, Hotel Management
Dear Mr. Gabriel,First of all, thank you for choosing RAMADA LISBON during your stay in Lisbon.We are sorry to hear that we didn’t accomplish your expectations, as customers satisfaction is always our main goal.Like explainned via email our housekeeping department and our Housekeeper went to check the room on the day that you checked out and nothing was found.We sincerely hope to have the oportunity to welcome you again in the near future to better serve you.Best regards,RAMADA LISBON Team
by A verified traveler
Posted 22 Jun 2024
Fine for the price! The first room they put me in was incredibly noisy - right next to the air-conditioner for the whole hotel. I’d been travelling for a full day and was so exhausted, but this kept me awake all night. They did put me on a higher floor the next day. It is very clean. Beds not the most comfortable. Staff very friendly and helpful. I did slip over in the bathroom and injure myself, the tiles are very slippery. Overall, an okay stay.
Comment from Hotel Management
25 Jun 2024 by RAMADA LISBON Team, Hotel Management
Dear Mrs. Sophia,We would like to thank you for choosing RAMADA LISBON for your visit to Lisbon.It's our hope that you enjoyed your stay and that you liked your time in LisbonIt's our hope to welcome you again in your next visit to Portugal.Best regards,RAMADA LISBON Team
by A verified traveler
Posted 21 Jun 2024
Fast check in
Comment from Hotel Management
22 Jun 2024 by RAMADA LISBON Team, Hotel Management
Dear Mr. James,We would like to thank you for choosing RAMADA LISBON for your visit to Lisbon and for the nice feedback about the check in..It's very pleasant to know that you enjoyed your stay and we hope to welcome you again in your next visit to Portugal.Best regards,RAMADA LISBON Team
by A verified traveler
Posted 19 Jun 2024
Convenient location near airport. Nice breakfast buffet. Rooms are a bit older but clean.
Comment from Hotel Management
22 Jun 2024 by RAMADA LISBON Team, Hotel Management
Dear Mr. Lorenz,We would like to thank you for choosing RAMADA LISBON for your stay and for the nice comment about our breakfast.We find it very pleasant to read that you found our location near the airport useful and we hope to welcome you soon in a future visit to Lisbon.Best regards,RAMADA LISBON Team
by A verified traveler
Posted 18 Jun 2024
Good beds
Poor dining facilities, mostly dinner buffet which we do not like.
Want to be served at our table with “ a la carte” choice
Comment from Hotel Management
19 Jun 2024 by RAMADA LISBON Team, Hotel Management
Dear Mr. Ronald,We would like to thank you for choosing RAMADA LISBON for your stay and for the compliment left about the bed that you spent the night in.It's very pleasent to know that you enjoyed your stay and inform you that the comment left about the dinner will help us improve our services.It's our hope to have the chance to welcome you soon in a future visit to Portugal.Best regards,RAMADA LISBON Team
by A verified traveler
Posted 18 Jun 2024
My flight arrived at 6am and my room was ready by the time I arrived. I am so glad that I didn’t have to wait for 2pm to check. Thank you so much
Comment from Hotel Management
18 Jun 2024 by RAMADA LISBON Team, Hotel Management
Dear Mrs. Dalila, We would like to thank you for choosing RAMADA LISBON for your trip to Portugal.It's very pleasent to know that you enjoyed your time in Lisbon and that our team helped you with everything that you needed.We hope to welcome you again in your next visit to our beautiful city.Best regards,RAMADA LISBON Team
by A verified traveler
Posted 17 Jun 2024
Quiet and clean property. We had a room with two twin beds which was a bit outdated but the location is convenient to get to and from the airport.
Comment from Hotel Management
18 Jun 2024 by RAMADA LISBON Team, Hotel Management
Dear Mr. Vivian,We would like to thank you for your preference for RAMADA LISBON for your trip to Lisbon.It's our hope that you enjoyed your stay and that you come to stay with us again in your next visit to Portugal. Best regards,RAMADA LISBON Team
by A verified traveler
Posted 17 Jun 2024
It was a perfect experience. I'd like to recommend this hotel to everybody planning to visit Lisbon.
Comment from Hotel Management
18 Jun 2024 by RAMADA LISBON Team, Hotel Management
Dear Mr. Kyungsun,We would like to thank you for choosing RAMADA LISBON for your visit to Portugal and for the compliments.It makes us happy to know that you enjoyed your stay and that you are planning to come back.Best regards,RAMADA LISBON Team
by A verified traveler
Posted 15 Jun 2024
Nice place to stay
Comment from Hotel Management
15 Jun 2024 by RAMADA LISBON Team, Hotel Management
Dear Mrs. Shirley,Thank you for choosing our RAMADA LISBON for your visit to Portugal and for the nice comment left about our hotel.It makes us very happy to know that enjoyed your time with us and we hope to see you again in your next visit to Lisbon.Best regards,RAMADA LISBON Team
by A verified traveler
Posted 14 Jun 2024
Spacious rooms with a very private restroom, clean and comfortable.
Comment from Hotel Management
15 Jun 2024 by RAMADA LISBON Team, Hotel Management
Dear Mrs. Claudia,We would like to thank you for choosing RAMADA LISBON for your stay.It makes us very happy to know that you liked your room and that you found it to be spacious and clean.It's our hope to welcome you soon in a future visit to Lisbon.Best regards,RAMADA LISBON Team
