Ratings based on 879 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Tammie, Hotel Management
Thank you Dale for taking the time to rate your recent stay with us. We're sorry you were unhappy. We do the best we can here to make our guest stay good. Again thank you.
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Tammie, Hotel Management
Thank you Richard for taking the time to rate your recent stay with us. We appreciate your feedback. We hope you had a good stay.
by A verified traveler
Posted 3 Oct 2024
This place sucks I wouldn't recommend anybody to stay there.
Comment from Hotel Management
8 Oct 2024 by Tammie, Hotel Management
Thank you Curtis for taking the time to give feedback. We're sorry to hear you were unhappy with your stay. We do the best we can with the resources we have to do so. We want to apologize for any inconveniences you had during your stay.
by A verified traveler from WASHINGTON
Posted 27 Sep 2024
Needs new management
Comment from Hotel Management
27 Sep 2024 by Tammie, Hotel Management
We're sorry to hear you're unhappy. We do the best we can here to make sure our guest are happy and their needs met if given the chance to. We hope whatever you're not happy about that it was discussed with us directly. Again we want to apologize and hope we can get the issue resolved.
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Tammie, Hotel Management
Thank you Debra for taking the time to give us feedback of your recent stay with us. We're sorry to see that you were unhappy. We want to apologize for whatever it was that you were unhappy about.
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Tammie, Hotel Management
Hi Jonathan We're sorry to see that you were unhappy with your recent stay with us. We hope whatever you were unhappy with that it was brought to our attention so we can fix it and or work to better the issue. Again we do apologize for any inconvenience it may've caused you.
by A verified traveler
Good hotels
Posted 9 Aug 2024 on HotelsVery clean comfortable bed
Comment from Hotel Management
12 Aug 2024 by Tammie, Hotel Management
Thank you Joshua for taking the time to give us feedback of your recent stay with us! We appreciate your feedback. If ever in the area again come back and stay.
by A verified traveler
It’s an unsafe dump
Posted 4 Aug 2024 on HotelsThis place is a total dump. I was unable to get a refund as I booked through a third party. First, it’s in a terrible part of town. We saw crack heads and hookers all over. The property is filthy and run down. They require and $50 CASH deposit, ‘you get back if the room isn’t trashed’. No outside lighting, outside access, just an unsafe and undesirable dump. We left, stayed at the holiday inn express. Pro tip: there are several reputable hotels a couple miles right down the street for maybe $10-$15 more. I had to eat the price of this reservation, but now you don’t have to. Safe travels my friends.
Comment from Hotel Management
12 Aug 2024 by Tammie, Hotel Management
Hi Jennifer we're sorry to hear this and that you didn't stay. We do the best that we can keeping the homeless off our property and have security and cameras that monitor our property. As for the refund it is on the website at time of booking that it's a nonrefundable reservation. Again we do apologize for the inconvenience this caused you.
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
12 Aug 2024 by Tammie, Hotel Management
Thank you Gregory for taking the time to rate your recent stay with us. We're sorry to see that you were unhappy with your stay. We hope whatever issues you had or were unhappy with that you brought it to our attention. We work hard here to make sure our guest are happy. We want to apologize for any inconveniences it may've caused you.
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Tammie, Hotel Management
Thank you Cynthia for your feedback. We hope whatever issues you had during your stay that it was brought to the front desk attention so that we could get it resolved. We appreciate you staying with us.
