Ratings based on 862 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jul 2024
Everything was good a little mold on wall in bathroom
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
25 Jul 2024 by Tammie, Hotel Management
Thank you Tiara for choosing to stay with us! We want to thank you for taking the time to rate your recent stay. We hope that you enjoyed your stay.
by A verified traveler
Posted 13 Jul 2024
Did not stay front desk gentleman was rude and closed out my registration. He lied and said he tried to charge my card and it declined which I have no transaction for. I had left my id and told him I would return. When I did he said he had cancelled my room as I had taken too long. and that is also when he claimed to try charge my card and was declined so he said. He is a very negative front desk worker. and will lose money because he didn't even off me another room. even thogh on the website he still had many available
Comment from Hotel Management
13 Jul 2024 by Tammie, Hotel Management
Hi Lavonna, thank you for taking the time to give us feedback. We're sorry to hear you had a bad experience at check in. We will look into this issue and get it addressed with the front desk clerk. We want to apologize for this and the inconvenience it may've caused you.
by A verified traveler
Posted 10 Jul 2024
This place is.
A crap Hole, there's bedbugs, No breakfast, There's no microwave refrigerators in the rooms and the rooms are falling apart.I've stayed here for 1 week.
And this will be my last week , staying here
Comment from Hotel Management
13 Jul 2024 by Tammie, Hotel Management
Hi Michael, thank you for taking the time to give feedback but I think you have the wrong location cause we have microwaves and refrigerators. We also have a continental breakfast here. We haven't had any complaints of a bedbug issue.
by A verified traveler
Posted 6 Jul 2024
Nothing
Comment from Hotel Management
9 Jul 2024 by Tammie, Hotel Management
Thank you John for taking the time to rate your recent stay with us. We're sorry to see you were unhappy. We hope whatever it was you were unhappy with or about that you brought it to our attention so that we could better or establishment.
by A verified traveler
Posted 30 Jun 2024
Staff was nice and room was relatively clean. Mattress was not very comfortable, faucet on tub was fused to where you could only shower. Breakfast is just waffles, oatmeal, muffins and two cereals. There is a large homeless population nearby. For the cheap price, you get what you pay for.
Comment from Hotel Management
9 Jul 2024 by Tammie, Hotel Management
Thank you for staying with us! We appreciate your feedback. We're sorry to hear you experienced some issues during your stay and we want to apologize for that. We do the best that we can to make sure our guest are happy and feel safe.
by A verified traveler
Posted 20 Jun 2024
Facility is run down
Comment from Hotel Management
22 Jun 2024 by Tammie, Hotel Management
Hi Ed, we're sorry to hear you were unhappy with your recent stay with us. We're in the process of doing more renovations to our establishment. We want to apologize for the inconvenience this may have caused you.
by A verified traveler from Bakersfield
Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Tammie, Hotel Management
Thank you Noel for staying with us and for taking the time to rate your recent stay with us! We appreciate your business and look forward to having you stay again if ever in the area again. Thank you.
by A verified traveler
Posted 8 Jun 2024
The escalators of the building behind the restaurant was really dirty just clean deeply for your next guests- a lot of people who probably hadn’t a room was walking and staying around, unsafe
Comment from Hotel Management
11 Jun 2024 by Tammie, Hotel Management
We're sorry to hear you were unhappy. We will get the issue addressed. We do the best that we can around here with the the homeless and keeping them off our property. Again we want to apologize.
by A verified traveler
Posted 7 Jun 2024
Air, microwave, fridge, Tv,everything works
Clean nice room
Comment from Hotel Management
7 Jun 2024 by Tammie, Hotel Management
Thank you Paul for staying with us! We're happy to hear you were happy. We appreciate your feedback and look forward to having you stay again if ever in the area. Again thank you.
