Ratings based on 222 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
The room had a refrigerator/freezer. I put some stuff in the freezer and noticed the door wouldn't close all the way, therefore it was running non stop and the refrigerator was not cool. After I was in the room a while and barefoot, I stepped on something. I looked at the bottom of my foot. It was completely black. Looked at my other foot, same thing. Next morning I take a shower. After letting the hot water run full I finally decided it was going to be a cold shower. Not sure the temp ever got to 90 degrees.
Proves you get what you pay for.
Comment from Hotel Management
31 Oct 2024 by Brand Experience Team, Hotel Management
Hi Stephen,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations.Maz K.#Team6
by A verified traveler
Posted 7 Oct 2024
All of the towels were dinged, bathroom was smelly, the refrigerator was dirty and tiny roaches were in the room.
Comment from Hotel Management
8 Oct 2024 by Brand Experience Team, Hotel Management
Hi Brenda, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Natalie #Team6
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Brand Experience Team , Hotel Management
Hi Rebecca, Thanks for your recent rating. Your input is highly valuable to us as we continuously strive to enhance our services. We hope your experience with us was enjoyable, and we would love to host you soon. If there are any areas where we can improve or if you have any suggestions for us, please do not hesitate to share them. Your feedback helps us ensure that we meet and exceed your expectations. Many thanks once again, and we look forward to your next visit.Kaur J. #team6
by A verified traveler
Posted 30 Jul 2024 on Hotels
The pool was non-functioning and the place had roaches.
Comment from Hotel Management
31 Jul 2024 by Brand Experience Team, Hotel Management
Hi Traveler, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay.Once again, we extend our sincerest apologies for any inconvenience caused.Natalie #Team6
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Studio 6 Midwest City, Hotel Management
Thank you
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
23 Jul 2024 by Studio 6 Midwest City, Hotel Management
Thank you
by A verified traveler
Posted 13 Jul 2024
Advertised an out door pool which wasn’t open. Room dirty. Had to ask for clean towels. No housekeeping for four days
Comment from Hotel Management
15 Jul 2024 by Brand Experience Team, Hotel Management
Hi Patricia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 6 Jul 2024 on Hotels
Comment from Hotel Management
12 Jul 2024 by Brand Experience Team, Hotel Management
Hi Candy,Thank you for the perfect rating!! Maz K.#Team6
by A verified traveler
Horrible stench room
Posted 29 Jun 2024 on HotelsThe refrigerator doesn’t work. My food is all spoiled. I told the staff & they denied it! The room was a smoking room in the past. The intensive stench permeated to my hair, clothing & bags. All the lamp shades are broken. The kitchen area with very poor lighting. I couldn’t leave because I work nearby. I paid for the entire week.
Comment from Hotel Management
2 Jul 2024 by Brand Experience Team, Hotel Management
Hi Joseph,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
by A verified traveler
Posted 27 Jun 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by Studio 6 Midwest City, Hotel Management
Thank you
