Ratings based on 1,221 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Excellent customer service! There are many spacious gathering spaces which we loved. I will be staying here again when I come back to OKC!
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Gina, it's wonderful to hear you had a great time at Hyatt Place Oklahoma City / Bricktown. The team is thrilled to know you enjoyed the spacious gathering areas. We're looking forward to welcoming you back on your next visit to OKC!
by A verified traveler
Posted 19 Nov 2024
It was ample.
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Mark, it’s great to know you had a pleasant stay at Hyatt Place Oklahoma City / Bricktown. We're thankful for your feedback and hope to welcome you back soon.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Makayla, thank you for taking the time to leave a review. Your feedback is valuable, and the team is always striving to make improvements. If there was anything specific you think could be enhanced, please feel free to share your thoughts.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
LeAndera, thank you for staying with us at Hyatt Place Oklahoma City / Bricktown. We’re glad you had a pleasant overall experience and hope to welcome you back soon.
by A verified traveler
Posted 12 Nov 2024
I wasn’t a fan of the whole valet only option. I also wasn’t a fan of valet smoking around the stand.
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Anna, thank you for staying with us at Hyatt Place Oklahoma City / Bricktown. We're glad you chose to visit us and appreciate your feedback. It's important to us that all guests enjoy a clean and welcoming environment. We look forward to the opportunity to host you again.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
Randi, thank you for choosing to stay with us at Hyatt Place Oklahoma City / Bricktown. It's great to know you had a pleasant experience. We look forward to welcoming you back in the future.
by A verified traveler
Posted 9 Nov 2024
Clean, comfortable beds, friendly staff.
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
Luciana, we’re delighted you loved your experience at Hyatt Place Oklahoma City / Bricktown. Our team members are always here to make your stay enjoyable. Thank you for sharing your positive feedback, and we look forward to welcoming you back soon!
by A verified traveler
Posted 8 Nov 2024
Overall our stay at the Hyatt Place was very good. The rooms were very clean and spacious! We came in for a concert at the Paycom Center and it took us about 15 minutes to walk which wasn’t bad. My only complaint was the parking. Valet was the only option and it’s a bit pricey. So I ended up parking in a public parking garage about 2 blocks away. Saved me a little money but it would have been nice if the hotel had complimentary parking.
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
John, it’s wonderful to hear you had a great time at Hyatt Place Oklahoma City / Bricktown. We’re pleased you found the rooms clean and spacious, and that the location was convenient for your concert visit. Regarding parking, your feedback is valued and appreciated. We hope to welcome you back for another enjoyable stay.
by A verified traveler
Posted 8 Nov 2024
Hotel was very clean and employees were very accommodating. Brick town is nice and me and my wife felt safe walking the streets.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Chad, we are thrilled you enjoyed your stay at Hyatt Place Oklahoma City / Bricktown. It’s wonderful to hear that you found the accommodations and the surrounding area welcoming. We're delighted you and your wife felt secure and comfortable exploring Bricktown. We're looking forward to welcoming you back.
by A verified traveler
Posted 8 Nov 2024
I booked a king bed room but got a double queen. We were in a daze after driving and unpacked before I realized the bed situation; therefore we didn’t want to pack up and change rooms. Seems like a pretty good oversight though.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Brittany, the team appreciates your feedback and understanding regarding the room situation. It’s always our aim to provide the best experience and your insights are valuable for improvement. We hope to welcome you back for a better stay in the future.
