Ratings based on 1,151 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Very nice
Comment from Hotel Management
21 Nov 2024 by Sophia CSR, Hotel Management
Hi David,Thank you! We are so glad to hear you had a positive experience. We look forward to welcoming you back soon!
by A verified traveler from Saugerties
Posted 19 Nov 2024
Nice,clean,and updated property. A couple restaurants within walking distance. Easy access off turnpike.
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Hi Patricia,Thank you for your kind words! We are delighted to hear you enjoyed our clean and updated property, convenient location near restaurants, and easy access off the turnpike. We look forward to hosting you again soon!
by A verified traveler
Posted 17 Nov 2024
Close to our family to visit
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Hi Luis,Thank you for sharing your feedback! We are glad to hear that our location was convenient for visiting your family. We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 13 Nov 2024
I was able to check in well after hours. Thank you for accommodating
Comment from Hotel Management
14 Nov 2024 by Sophia CSR, Hotel Management
Hi Kevin,Thank you for your kind words! We are happy we could accommodate your late check-in and make your arrival smooth. It was our pleasure to assist, and we look forward to welcoming you again!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Hi Rebecca,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Let us know if you have any suggestions on how we can improve things for our guests. We look forward to your next visit!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Hi Jody,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Sophia CSR, Hotel Management
Hi Andy,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
by A verified traveler
Posted 4 Nov 2024
Staff are very responsive and friendly. Beautiful rooms.
Comment from Hotel Management
6 Nov 2024 by Sophia CSR, Hotel Management
Hi Julie,Thank you for your kind words! We're so glad you had a positive experience with our friendly staff and enjoyed the beautiful rooms. We look forward to welcoming you back soon!
by A verified traveler
Posted 3 Nov 2024
This place is very gross
Comment from Hotel Management
6 Nov 2024 by Sophia CSR, Hotel Management
Hi Taylor,We’re truly sorry to hear that your experience was disappointing. Cleanliness and comfort are very important to us, and we sincerely apologize for not meeting your expectations. We appreciate your feedback and will work to address the issues you mentioned.
by A verified traveler
Posted 2 Nov 2024
Clean and quiet
Comment from Hotel Management
6 Nov 2024 by Sophia CSR, Hotel Management
Hi Mallorie,We appreciate your wonderful feedback! It is always a delight to hear positive experiences from guests like you. Please visit us again soon!
