Wind Makiminato Reviews

この度はご家族でのご宿泊、誠にありがとうございました。お部屋の広さや設備についてご満足いただけたようで大変嬉しく思います。特に、ベッドの数やキッチン、洗濯機や乾燥機の利便性がご家族での滞在に役立ったとのこと、安心いたしました。一方で、お部屋の空気がこもっていた点や駐車場の案内が分かりにくかった点につきまして、ご不便をおかけし申し訳ございません。これらのご指摘は、今後の改善に役立てさせていただきます。また沖縄にお越しの際には、ぜひ再度ご利用いただければ幸いです。貴重なご意見をいただき、誠にありがとうございました。

Thank you for bringing these issues to our attention and sharing your feedback regarding your recent journey. We sincerely apologize for the inconveniences and disappointments you experienced during your stay.We understand that the discrepancies between the photos and the actual condition of the room were distressing. We will conduct a thorough investigation to ensure that our online images accurately reflect the current state of our accommodations.Regarding the presence of pests on the sofa and stains on the shower towels, we are deeply sorry for this unpleasant experience. We will take immediate action to address the pest issue and enhance our laundry processes to ensure the cleanliness of our towels.We regret the absence of the fruit tray in the refrigerator and the condition of the bathroom and kitchen utensils. Your feedback helps us identify areas for improvement, and we will work diligently to rectify these issues.Our aim is to provide our guests with a comfortable and pleasant stay, and we regret that we fell short of your expectations this time. Please be assured that we take your feedback seriously, and we will use it as an opportunity to improve our services.We value your patronage and hope you will consider giving us another chance to provide you with a much-improved experience in the future.Sincerely,

Thank you for choosing to stay at our vacation rental and for taking the time to leave your feedback. We are delighted to hear that you found our property to be well-equipped and spacious for your family. We always strive to respond promptly to our guests' enquiries, and we are glad to hear that you found our owner's replies to be quick.We apologize that the mattress did not meet your expectations. We will certainly take this feedback on board and consider upgrading the mattress for the comfort of our guests, particularly elderly guests. Thank you for bringing this to our attention.Once again, thank you for your valuable feedback and we hope to have the opportunity to welcome you back in the future.