Ratings based on 346 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2024
5 out of 5
by A verified traveler

Posted 16 Dec 2024
We loved the hotel as it is modern. The facilities were fabulous for us as we had a young child that loved the pool and breakfast options which had some great Okinawan choices. There is a shopping centre nearby where you are able to dine out or get some groceries.
5 out of 5
by A verified traveler

Posted 1 Dec 2024
The safety feature of access to the rooms and the very friendly and helpfulness of the staff!
5 out of 5
by A verified traveler

Posted 1 Oct 2024
Modern hotel with great views and food.
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Friendly staff and nice hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2024 on Hotels
2 out of 5
by A verified traveler

Posted 23 Sep 2024 on Hotels
Hotel is very nice with wonderful spa and pool. However, the front desk staff (especially the senior staff) was rather rude and unfriendly. He didn't even smile during checkin, and nobody helped us take the luggage to the room even though I asked someone to help. Breakfast is very nice with a lot of choices and friendly staff!
1 out of 5
by A verified traveler

Posted 23 Sep 2024
Cancelled because they weren’t very welcoming. They didn’t allow tattoos in swimming pool. I literally have a mini globe with a tiny plane on my wrist. Respected that was the case so asked to cancel my reservation so that I could go elsewhere. They said I had to go through Expedia. Expedia told me through them. Turns out I left and won’t be getting a refund at all. They didn’t communicate this until I left the hotel. 1k down. Do not recommend the hotel and don’t recommend Expedia.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 14 Sep 2024
The property was beautiful and attention to detail awesome. The only thing there really much in the immediate area to do. The was a large arcade next door if you have kids and a marina across the street. We had bad weather with a typhoon coming so things were kind of shutting down and our outdoor activities cancelled