Ratings based on 918 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 25 Dec 2024
There's a direct bus from Naha Airport to Lequ and conveniently located in the middle of American Village where you can find lots of food, sights & shopping. Everything is walkable and you could easily catch buses out to further places to visit. A Lawsons convenience store is also attached to the side of the resort for late night snacks.
The room was spacious and clean and the staff were very welcoming throughout our stay. We loved every night we spent here and would definitely return!
Comment from Hotel Management
27 Dec 2024 by レクー沖縄北谷スパ＆リゾート くちこみ担当, Hotel Management
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler
Posted 16 Dec 2024
This is my second time staying at this hotel. Amazing hotel really enjoyed my time. Highly recommended. Will definitely stay again if i return back to Okinawa
Comment from Hotel Management
18 Dec 2024 by レクー沖縄北谷スパ＆リゾート くちこみ担当, Hotel Management
Thank you for staying at LEQU Okinawa Chatan Spa & Resort.We would also like to thank you for taking the time to leave a review of our hotel.We hope you had a relaxing time during your stay.We are very honored to read in your review that you enjoyed your stay at our hotel.We will continue to strive to be a hotel that satisfies many customers, so we hope you will stay at LEQU Okinawa Chatan Spa & Resort again the next time you visit Okinawa Prefecture.We look forward to seeing you again.
by A verified traveler
Posted 1 Dec 2024
The staff was friendly, the rooms were very spacious (2 closets!!) and clean. Room is designed in a smart way. Free parking. Only negative is there was someone singing outside at night so it was a little noisy but they got quiet10pm every night.
Comment from Hotel Management
2 Dec 2024 by レクー沖縄北谷スパ＆リゾート くちこみ担当, Hotel Management
Dear Amy Thank you for staying at Lequ Okinawa Chatan Spa & Resort. We would also like to thank you for your kind words about the staff's service and the condition of your room during your stay. We have a parking lot at our hotel that is free for guests staying at the front desk. However, this has to be done every time you enter and leave the hotel, which we apologize for the inconvenience. We are also located in American Village, and there are many restaurants nearby. Some of these restaurants have Okinawan folk music live shows and events, so it is possible that the noise was leaking out. If you feel that the noise is disturbing your sleep, our staff will consult with the various restaurants, so please feel free to let us know. We look forward to seeing you again. Lequ Okinawa Chatan Spa & Resort Accommodation Department Sunagawa
by A verified traveler
Posted 5 Nov 2024
Stunning hotel! I’d go back to Okinawa just to stay at this hotel again. Everything extremely clean and on point, the attention to detail, there was nothing missing. 10/10
My two bad exemptions which aren’t bad but it’s good to let people know is that: 1. We need to pay to use the pool, which i don’t know if i loved since the stay is not exactly cheap, and 2. The breakfast doesn’t really have much ocidental options, thought if you like oriental options they have plenty and for a good price, breakfastvery worth it (for oriental food).
On an overal I loved it and will definitely be coming back.
Comment from Hotel Management
9 Nov 2024 by レクー沖縄北谷スパ＆リゾート くちこみ担当, Hotel Management
Dear Ms. GiordanaThank you very much for staying at LeQu Okinawa Chatan Spa & Resort.It is a great encouragement for our staff to hear you say, “I want to go back to Okinawa just to stay at this hotel again.As for the pool fee, we have to charge for the pool due to the limited pool area. We apologize for the inconvenience, but we hope you will understand and forgive us.We have a buffet breakfast featuring Okinawan cuisine, but we also offer seasonal and event-specific menus, which we hope you will enjoy on your next visit to our hotel.We will make every effort to serve you better the next time you visit us.We look forward to seeing you again.LeQu Okinawa Chatan Spa & ResortFront Desk Nabeno
by A verified traveler
Posted 1 Nov 2024
Amazing experience! I will say that one tiny pillow per bed is insane. The beds were uncomfortable but the rest of the positve experiences supplemented these small negative things. Also, you need to place your key card foe the bathroom light to turn on! The staff was kind. The area was beautiful and convenient!
Comment from Hotel Management
3 Nov 2024 by レクー沖縄北谷スパ＆リゾート くちこみ担当, Hotel Management
Thank you for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
by A verified traveler
Posted 18 Oct 2024
by A verified traveler
Posted 15 Oct 2024
Such a stunning and beautiful property. My check in was at 2, I arrived early and they let me use the pool early! It’s a bit of shame you have to pay to use the pool, the hotel is already expensive as is and that was the main reason I stayed here. The pool was amazing with amazing sunset views. American village was pretty cool, not very Japanese but still a neat area. I recommend walking about at night as that’s when all the lights come on and it’s very beautiful to look at. I wouldn’t spend more than one day here as there isn’t too much to do but it was still worth making the trip up.
Comment from Hotel Management
17 Oct 2024 by レクー沖縄北谷スパ＆リゾート くちこみ担当, Hotel Management
Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 15 Sep 2024
Didn’t get to use the pool because of typhoon warning . Breakfast is nice and good . Onsen is top notch. Near to everywhere in American village .
Comment from Hotel Management
16 Sep 2024 by レクー沖縄北谷スパ＆リゾート くちこみ担当, Hotel Management
Thank you for staying with us. We would also like to thank you for your contribution to our review.We are very sorry to hear that you were unable to use the pool during your stay due to the typhoon. We sincerely apologize for the inconvenience caused to our guests.However, we are very pleased to hear your compliments about our breakfast and hot springs. Our breakfast is prepared with the freshest local ingredients and we strive to satisfy everyone. Our hot spring baths have also been well received by many of our guests as a relaxing space.We are glad to hear that you enjoyed the easy access to the American Village. There are many sightseeing spots and restaurants in the area, so we hope you will enjoy exploring the area on your next stay.We will continue to strive for better service, and we look forward to welcoming you to Lequ Okinawa when you visit Okinawa again.
by A verified traveler
Posted 11 Sep 2024
The personnel at the front desk were excellent and very helpful.
Comment from Hotel Management
13 Sep 2024 by レクー沖縄北谷スパ＆リゾート くちこみ担当, Hotel Management
Thank you very much for choosing our hotel. We would also like to thank you from the bottom of our hearts for your kind words about our staff.We place the highest priority on providing our guests with a pleasant stay. We are very pleased that we were able to meet your expectations.We will continue to strive for even better service in the future, and we look forward to welcoming you to Lequ Okinawa when you have the opportunity to visit Okinawa again.
by A verified traveler
Posted 4 Sep 2024
Perfect stay for our family. Wonderful hotel amenities. Very walkable and bike rentals. Lots of food options within walking and very helpful staff. Would stay again.
Comment from Hotel Management
6 Sep 2024 by レクー沖縄北谷スパ＆リゾート くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.
