Ratings based on 210 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Stayed here last year and this year, good value of money for such a spacious room. Love that half mirror half tablet gadget. The only unpleasant thing was we found someone’s sock in the room.
Comment from Hotel Management
12 Nov 2024 by Hotel androoms Naha Port Arakaki, Hotel Management
Thank you very much for staying at hotel androoms Naha Port. We are very happy to receive high ratings and compliments from our customers.However, we apologize for the inconvenience caused due to the lack of cleaning. We will continue to strive to satisfy our customers, so we hope you will use our hotel again if you have the opportunity. Last but not least, thank you very much for taking the time out of your busy schedule to post a review.
by A verified traveler
Posted 7 Aug 2024
They were nice
Comment from Hotel Management
24 Aug 2024 by Hotel androoms Naha Port Shirota., Hotel Management
Thank you very much for staying at Hotel androoms Naha Port.We hope that you will choose our hotel again when you come to Okinawa.
by A verified traveler
Posted 1 Jul 2024
The staff is so cold,you feel like your not welcome! We stay there for 4night I ask to clean our room but they didn’t my god unforgivable. Too many young people hanging in the small pool that you can’t enter and there is a payment on using it❗️
Comment from Hotel Management
27 Jul 2024 by ホテル･アンドルームス那覇ポート , Hotel Management
Thank you very much for staying at Hotel Androoms Naha Port.However, we would like to sincerely apologize for the inconvenience caused to you by our staff's response.We will strive to improve our services to prevent this from happening again in the future.We hope you will visit us again.
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
28 May 2024 by OHAMA, Hotel Management
Thank you very much for staying at Hotel androoms Naha Port.We hope you enjoyed your stay with us.We will continue to work hard to provide even more satisfying services to our customers, so we hope that you will use our hotel the next time you come to Okinawa.
by A verified traveler
Posted 23 May 2024 on Hotels
Comment from Hotel Management
24 May 2024 by ホテル・アンドルームス那覇ポート 新垣, Hotel Management
この度は当館へご宿泊いただき誠にありがとうございました。 スタッフについてのお褒めの言葉を頂き、私どもも大変嬉しく思うと共に今後の励みになります。最後になりますが、お忙しい中口コミを投稿頂き感謝申し上げます。 またのお越しをスタッフ一同、心よりお待ちしております。
by A verified traveler
Posted 23 May 2024 on Hotels
Comment from Hotel Management
23 May 2024 by ホテル・アンドルームス那覇ポート 野原, Hotel Management
この度はホテル･アンドルームス那覇ポートにご宿泊いただき誠にありがとうございました。このような評価をいただいたことを大変嬉しく思います。またのご予約をおまちしております。
by A verified traveler
Posted 18 May 2024 on Hotels
Comment from Hotel Management
23 May 2024 by ホテル・アンドルームス那覇ポート 金城, Hotel Management
Jean 様この度はホテル・アンドルームス那覇ポートへご宿泊いただき誠にありがとうございます。また高評価をいただき重ねて御礼申し上げます。ご滞在中はお寛ぎいただけましたでしょうか。今後とも皆様に快適にお過ごしいただけるようサービス向上に努めてまいります。最後になりますがご多用のところ口コミへご投稿くださりありがとうございました。
by A verified traveler
Posted 5 May 2024
Staff service should be more customer centric focus to help ease of staying in the property when inertacted
Comment from Hotel Management
9 May 2024 by Hotel androoms Naha Port Kinjo, Hotel Management
Dear Yoon Keong JamesThank you very much for staying at hotel androoms Naha Port.We apologize for not meeting your expectations regarding the staff service.However, we do not accept advance reservations for taxis. Thank you kindly look forward for your understanding.We will continue to strive to improve the service of our staff.Thank you for your valuable feedback.
by A verified traveler from Hachioji
Posted 8 Apr 2024
Little far for walking to monorail station
Comment from Hotel Management
9 Apr 2024 by ホテル・アンドルームス那覇ポート 新垣, Hotel Management
Thank you very much for staying at Hotel androoms.We would also like to thank you for taking your valuable time to post your review.Taxi fares in Okinawa are a little cheaper compared to other parts of Japan. It takes 15 minutes to get to the airport and costs about 1300 yen, so if you have luggage, we recommend taking a taxi.We will continue to provide services that will satisfy our customers, and we look forward to seeing you again if we have another opportunity. Hotel androoms
by A verified traveler
Posted 1 Apr 2024 on Hotels
Comment from Hotel Management
9 Apr 2024 by ホテル･アンドルームス那覇ポート 金城, Hotel Management
Patrick 様この度はホテル・アンドルームス那覇ポートにご宿泊いただきありがとうございます。また高評価をいただき重ねて御礼申し上げます。ご滞在中、ご不便はございませんでしたでしょうか。また機会がございましたら当館をご利用いただけますと幸いです。最後になりますがご多用のところ口コミへご投稿くださりありがとうございます。
