Ratings based on 1,000 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Big Room but only single Toilet to fight with

Posted 17 Mar 2020 on Hotels
The room given to use is different from the photo shown. There is 2 double deck beds (below are sofa beds) and 3 single beds. We are family of 5 and the room can accommodate
Comment from Hotel Management
1 Apr 2020 by front desk: Yuri, Hotel Management
thank you for your feedback. we are looking for seeing you again! thank you very much.
5 out of 5
by A verified traveler

Posted 1 Mar 2020
Stayed here as a last minute booking as I got into Nago and was really pleasantly surprised. Nice place to stay with super helpful staff. The onsite restaurant is excellent and provides a good Japanese style breakfast. The hotel itself is across the street from a nice park with easy access to the ocean side.
Comment from Hotel Management
1 Mar 2020 by Centurion Hotel Nago City, Hotel Management
Thank you so much for choosing Centurion Hotle Resort Okinawa Nago City. We are happy to hear that you enjoyed your stay in our hotel and satisfied with the services we offered and we are glad that you also enjoyed our restaurant service too. Hoping to serve you again next time. If you’re not staying in Nago we also have other branch hotels that are located all around japan (Ikebukuro, Akasaka, Okinawa　Motobu, Hakata,Osaka, Kyoto, Kobe, Nara, and Kurashiki). Have a great day always. Best regards, Front staff　Nilkantha.
2 out of 5
by A verified traveler

Posted 5 Jan 2020
Mattresses and pillows old and uncomfortable. Pictures of room were misleading.
Comment from Hotel Management
8 Jan 2020 by Centurion Hotel Nago City, Hotel Management
Thank you so much for choosing Centurion Hotel Nago City. We sincerely appreciate you leaving a message. We will improve our service with your comment. we will examine all things which you noted in your comment and see for further improvements. And also want to inform you that we have variety of rooms that you can choose from and may suits your needs.Hoping to serve you again next time. If you’re not staying in Nago we also have other branch hotels that is located all around japan (Ikebukuro, Akasaka, Okinawa　Motobu,Hakata,Osaka, Kyoto, Kobe, Nara, and Kurashiki). Have a great day always. Best regards, Front staff　Nilkantha.
2 out of 5
by A verified traveler

Go to Motobu instead!

Posted 5 Jan 2020 on Hotels
Staff spoke English relatively well. Room was much too small. It didn’t really fit a king size bed well and the mattress was extremely uncomfortable. Parking was horrible. The elevator barely fit two people with a very small amount of luggage. Wall paper was torn. Bathroom didn’t contain a full size tub. While the use of space was ingenious, the bathroom felt more like an oversized port-a-potty. We have stayed at the Centurion in Motobu and really enjoyed it.
Comment from Hotel Management
8 Jan 2020 by Centurion Hotel Nago City, Hotel Management
Thank you so much for choosing Centurion Hotel Nago City. We sincerely appreciate you leaving a message. We will improve our service with your comment. For the inconvenience of parking, we will examine and see for further improvements. We have variety of rooms that you can choose from and may suits your needs.Hoping to serve you again next time. If you’re not staying in Nago we also have other branch hotels that is located all around japan (Ikebukuro, Akasaka, Okinawa　Motobu,Hakata,Osaka, Kyoto, Kobe, Nara, and Kurashiki). Have a great day always. Best regards, Front staff　Nilkantha.
2 out of 5
by A verified traveler from Singapore

Posted 3 Jan 2020
Other than the small toilets, everything else was good. The staff was very polite and the breakfast was good.
Comment from Hotel Management
8 Jan 2020 by Centurion Hotel Nago City, Hotel Management
Thank you so much for choosing Centurion Hotel Nago City. We are happy to hear that you enjoyed your stay in our hotel and satisfied with the services that we offered. For the inconvenience of bathroom sizes, we will examine and see for further improvements. Hoping to serve you again next time. If you’re not staying in Nago we also have other branch hotels that is located all around japan (Ikebukuro, Akasaka, Okinawa　Motobu,Hakata,Osaka, Kyoto, Kobe, Nara, and Kurashiki). Have a great day always. Best regards, Front staff　Nilkantha.
5 out of 5
by A verified traveler

Posted 1 Jan 2020
We requested half board, so we had expected a various range of meals. Breakfast was just as I like, Dinner was supposed to be different in 2 days but they showed us the exact same menu. As we looked panicked, the staff promptly double checked and change the menu. Thanks to them, we had enjoyable meals.
Comment from Hotel Management
8 Jan 2020 by Centurion Hotel Nago City, Hotel Management
Thank you so much for choosing Centurion Hotle Resort Okinawa Nago City. We are happy to hear that you enjoyed your stay in our hotel and satisfied with the services we offered and we are glad that you also enjoyed our breakfast buffet and dinner too. Hoping to serve you again next time. If you’re not staying in Nago we also have other branch hotels that is located all around japan (Ikebukuro, Akasaka, Okinawa　Motobu,Hakata,Osaka, Kyoto, Kobe, Nara, and Kurashiki). Have a great day always. Best regards, Front staff　Nilkantha.
4 out of 5
by A verified traveler

Posted 31 Dec 2019
Great hotel near nago bus terminal. Staff is friendly and attentive. Internet speed is good and room is clean. However, rooms on upper floors may be required for minor renovation.
Comment from Hotel Management
8 Jan 2020 by Centurion Hotel Nago City, Hotel Management
Thank you for staying with Centurion Hotel Resort Okinawa Nago City. We sincerely appreciate you for leaving a message. We will improve our service with your comment. Hoping to serve you again next time. If you’re not staying in Nago we also have other branch hotels that are located all around japan (Ikebukuro, Akasaka, Okinawa　Motobu,Hakata,Osaka, Kyoto, Kobe, Nara, and Kurashiki). Have a great day always. Best regards, Front staff　Nilkantha.
5 out of 5
by A verified traveler

Posted 25 Dec 2019 on Hotels
Comment from Hotel Management
14 Jan 2020 by Front desk Nakamura, Hotel Management
Thank you for your feedback.
3 out of 5
by A verified traveler from Okinawa by way of Seattle

Posted 20 Dec 2019
The Good & the Bad: The is a nice and casual hotel in Nago City. Clean and safe, with ample parking. The location is a coin flip; good access when driving, but there is nothing (convenience store, coffee shop, bar) immediately around to walk to. The Ugly: I booked and paid for a king-size bed (as advertised). The realty was two two beds pushed together with a "gap bridge" pad. It was uncomfortable. #Expediaowesmemoney #falseadvertising
Comment from Hotel Management
8 Jan 2020 by Centurion Hotel Nago City, Hotel Management
Thank you for staying with Centurion Hotel Resort Okinawa Nago City. We sincerely appreciate you leaving a message. We will improve our service with your comment. We will examine the point which you mentioned in your comment for further improvements. We have variety of rooms that you can choose from and may suits your needs. Hoping to serve you again next time. If you’re not staying in Nago we also have other branch hotels that is located all around japan (Ikebukuro, Akasaka, Okinawa　Motobu,Hakata,Osaka, Kyoto, Kobe, Nara, and Kurashiki). Have a great day always. Best regards, Front staff　Nilkantha.
5 out of 5
by A verified traveler

Posted 8 Dec 2019 on Hotels
The room is very clean. Though it is not too spacious, it is comfortable for short stay.
Comment from Hotel Management
8 Dec 2019 by Front desk GO, Hotel Management
Thank you for choosing Centurion Hotel Okinawa Nago City. All staffs are delighted for your kind compliments on our hotel rooms. We will do our best for better hotel. Please visit us again when you come to Okinawa. Thank you.
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