Ratings based on 104 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2024
The kids and I really enjoyed the property! I wished we had knew about this place earlier in our stay. We preferred this layout and offering more than the other places we stayed in Okinawa. This is our go to Okinawa place!
Comment from Hotel Management
16 Jul 2024 by Kali, Hotel Management
Thank you very much for your review on the comfort of our villa.It's important to us that our guests feel at home, and we will continue our effort to provide the best service for our guests.We are looking forward to serving you again.
by A verified traveler
Posted 6 Jul 2024
Quiet property. Liked that you could walk to the beach and cafes. Pool area was nice.
Comment from Hotel Management
11 Jul 2024 by Kali, Hotel Management
We really appreciate you taking the time for the valuable review with us.Looking forward to seeing you again soon.
by A verified traveler
Posted 22 Mar 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Kali, Hotel Management
Thank you very much for the review.We are looking forward to serving you again.
by A verified traveler
Posted 27 Dec 2023
So glad we gave this property another try. Our Christmas getaway was super amazing and the cleaning crew did a fantastic job. The only thing that would have made it better, was if the pool was heated. It was way to cold to get in but everything in their control was absolutely perfect. Already planning our next getaway.
Comment from Hotel Management
4 Jan 2024 by Kali, Hotel Management
Thank you very much for staying at our villa.I am happy to read that you were enjoy with your stay.We will continue to strive to provide our guests with a space where they can truly relax and have a wonderful time.We look forward to seeing you again.
by A verified traveler
Posted 14 Nov 2023
We stayed in Annex 1 this past weekend and we really enjoyed ourselves. However, we were not happy about the mold/mildew in the bathroom areas. When we advised the front desk, we were given cleaning solution and a brush to clean it ourselves. This was very unsatisfactory as it was our first night in the villa. This was a very disappointing part of our experience. Outside of that, we really had a great time.
Also, the hallway leading towards the washer/dryer leaked with all the rain. We dried it up and then it came back right as were leaving.
Comment from Hotel Management
14 Nov 2023 by JOY HOTEL management Kali, Hotel Management
We really appreciate you taking the time for the valuable feedback.Our apologies for the poor handling of your matter and any discomfort you may have experienced.We will take steps to ensure that provide better customer service.We hope we can serve you again.
by A verified traveler
Great as always !!
Posted 5 Jul 2021 on HotelsOur second time here. I can say this is my family’s favorite place to stay. Of course the kids really enjoyed the pool. Will come back again next year before we leave Okinawa. I will miss this place so much!!
by A verified traveler from Okinawa Japan
Posted 13 Oct 2020
Everything was great! The only negative was the quiet hours start at 9pm and they expect you to be inside your villa. So if you are trying to have a night party it may not work.
by A verified traveler
Posted 30 Sep 2019 on Hotels
The stay was very pleasant and relaxing. The pool was also nice to just swim and have fun. Very nice place to stay.
by A verified traveler
Lovely villa for family trip
Posted 8 Apr 2019 on HotelsIt was a nice villa with swimming pool, however, you would need a car to reach this area and the closest Family Mart is 10 mins drive away. Perfect to family trip as kids love this villa.
Comment from Hotel Management
17 Apr 2019 by Kazuma Tsujimura, Hotel Management
Dear Valued Guest, thank you very for your review.
We are looking forward to seeing you again.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Kali, Hotel Management
この度は当施設へのご宿泊、ならびにご評価いただき誠にありがとうございます。また機会がございましたら、是非当施設のご利用宜しくお願い致します。
