Ratings based on 268 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024
Great price, Great staff, all very helpful and breakfast was right up there.
by A verified traveler
Posted 29 Aug 2024
Exceeded expectations. Lovely room, good breakfast. Dinner was lovely too. Service was patchy - they were lovely but inexperienced and a little bit stretched.
by A verified traveler
Posted 8 Aug 2024
by A verified traveler
Posted 31 Jul 2024
Great place characteristic
by A verified traveler
Posted 26 Jul 2024
Service was at a just acceptable standard. Menu options were limited with many items not being available. Room was good with a comfortable bed. Overall an average stay.
by A verified traveler
Posted 15 Jul 2024
Free parking and nice breakfast. The room did have a dog smell and the TV reception was terrible.
by A verified traveler
Posted 1 Jul 2024
Great spot to stop in. Very nice rooms, good food and nice quiet little town, not far from Bude for surf. If your heading north or south, great spot for a stop over
by A verified traveler
Posted 30 Jun 2024
by A verified traveler
Posted 27 Jun 2024
Nice inn with pleasant staff and good food. Only negative was the beds weren’t comfortable.
by A verified traveler
Posted 16 Jun 2024
On the face of it, the property was generally finished to a high standard and the staff were friendly and tried to be helpful. I was initially pleasantly surprised by the appearance of the room I was given. However, room 11 is not fit for purpose. The room suffers from noise from quite loud kitchen fans, both motor noise and whining bearing noise. These fans are on all the time the kitchen is in use, beginning before 7am. When the fans eventually switched off, there was more penetrating low frequency buzzing noise that continued all night. This made it very difficult to sleep resulting in an unpleasant nights stay. Room 11 was described as being an economy room, but it was not obvious at the time of booking or in the subsequent confirmation why this was so. It could be as a result of room size, amenities, or slightly worse/tired decoration. In my view, a room that is noisy is not fit for purpose. The issue was raised with the evening staff and although they attempted to find a solution, there was no satisfactory outcome. A follow up complaint email to hotel management received an unsympathetic response. I will not be staying here again.
