Ratings based on 286 Verified Reviews

4.1 out of 5
76% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Jul 2024
Friendly service. Wonderful onsen.
1 out of 5
by A verified traveler

Posted 7 Jun 2024 on Hotels
Well, I was supposed to have a castle view. Although technically the room was on the side of the castle, I was in a room that was on such a low floor, that all I could see was a sea of air conditioning compressors, on the roof of the lower portion of the building. As Okazaki and its Castle are a real favorite and special place for me, it was really disappointing. And it was promised, in both the reservation that I made with you guys, and by the hotel itself too. I’m including photos I took for you to see of that here.
3 out of 5
by A verified traveler

Posted 3 Mar 2024
ordinary hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2023
4 out of 5
by A verified traveler

Posted 22 Jun 2023
A preferred choice in the small township of Okazaki.
Comment from Hotel Management
27 Jun 2023 by front, Hotel Management
Thank you very much.
5 out of 5
by A verified traveler

Posted 2 May 2023 on Hotels
Comment from Hotel Management
21 May 2023 by front, Hotel Management
Thank you.
5 out of 5
by A verified traveler

Posted 26 Nov 2022
Best hotel with valuable location Nearby Okazaki castle. Front of river. Walking distance to excellent dinner locations.
2 out of 5
by A verified traveler from Kawasaki

Posted 25 Sep 2019
The bath was nice, but they have 2 baths and the mens (mine) was small with no view, but the ladies (my wife's) was large with a sauna and a view of the castle. Breakfast was ok, neither good or bad, but the restaurant was nice with a nice view. My room was ok, but the bathroom did smell a little ripe. a little off putting, especially as it cost me ¥25,000.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2018