Ratings based on 496 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
The toilet is too small.
Comment from Hotel Management
19 Dec 2024 by 東横INN岡山駅西口広場 くちこみ担当, Hotel Management
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
by A verified traveler from Philadelphia
Posted 2 Apr 2024
I loved my stay at this hotel. Yes, the hotel is old and outdated for sure, but it is kept clean. My room was small, but the bed was bigger than expected. The free, hot breakfast was very nice. Many dishes (not only eggs and sausages but also cooked vegetables, meat, miso soup, etc.). But due to the breakfast area being small, the line was long. It was really close to Okayama Station. There are two convenience stores nearby (Lawson and Seven-Eleven). Lots of restaurants around. Some front desk people should be more friendly. I don't know if I want to return with my family, but the hotel catered to my basic needs (traveling alone).
Comment from Hotel Management
3 Apr 2024 by 東横INN岡山駅西口広場 くちこみ担当, Hotel Management
Thank you very much for staying with us.Due to the recent renovation, the rooms are clean and tidy.I am very happy to receive compliments on breakfast.Breakfast is also available in your room, so please take advantage of it next time you stay.The proximity to the station and the substantial number of restaurants in the surrounding area are one of the strengths of the hotel.We look forward to your next stay.
by A verified traveler
Posted 6 Feb 2024 on Hotels
by A verified traveler
Posted 20 Oct 2023
Very convenient
Comment from Hotel Management
6 Nov 2023 by 東横INN岡山駅西口広場 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
by A verified traveler
Posted 14 May 2023 on Hotels
by A verified traveler
Posted 26 Dec 2022
Like: 3 minute walk to JR train station!
by A verified traveler
Posted 8 Sep 2022
by A verified traveler
Posted 20 Jul 2022
Staff at check-in was unfriendly and made me uncomfortable. Everything in this hotel was less than normal.
Comment from Hotel Management
21 Jul 2022 by 東横イン岡山駅西口広場 スタッフ, Hotel Management
この度は、東横イン岡山駅西口広場をご宿泊先に選んで頂きまして誠にありがとうございます。
数あるホテルよりお選び頂いたにもかかわらず、ご不快な思いをさせてしまい大変申し訳ございませんでした。この度の貴重なご意見をしっかりと受け止め、スタッフ一同尽力して参ります。
by A verified traveler
Posted 13 Dec 2019 on Hotels
Great location. Near JR station, bus stop and convenience store. The breakfast although simple, good enough. The room is clean and comfortable.
by A verified traveler
Posted 9 Nov 2019
The location was best. Their English communication was poor. I had to use Google Translator in most cases.
