Ratings based on 976 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Mitsui Garden Hotel Okayama Front Office Manager, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Okayama. We would also like to thank you again for your feedback on that occasion.All of us are relieved to hear that we have met your expectations.We will continue to make every effort to respond promptly and attentively to our guests so that they will be satisfied with their stay and choose us from among the many hotels in the area.We look forward to serving you again.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by 三井ガーデンホテル岡山 宿泊支配人, Hotel Management
Thank you very much for choosing our hotel.We would like to thank you again for taking time out of your busy schedule to give us your feedback.We are very happy to hear that you had a relaxing stay with us.We will continue to make daily efforts to improve our hotel in terms of both hardware and software.We look forward to welcoming you to our hotel again when you come to Okayama.All of our employees look forward to welcoming you to our hotel again.Mitsui Garden Hotel Okayama Manager
by A verified traveler
Posted 19 Sep 2024
Very good station hotel with first rate staff and a remarkable breakfast.
Comment from Hotel Management
19 Sep 2024 by 三井ガーデンホテル岡山 宿泊支配人, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Okayama.We are very pleased to hear that you were satisfied with our services.Your kind words are a great encouragement to us.We will continue to strive for your satisfaction in the future.Mitsui Garden Hotel OkayamaAccommodation Manager
by A verified traveler from Hong Kong
Posted 10 Aug 2024
Our car is too tall to be parked inside the properly, but the hotel staff arranged a parking lot nearby for us to park the car, and we only have to pay a discounted rate that's similar as the original one.
Comment from Hotel Management
10 Aug 2024 by 三井ガーデンホテル岡山 宿泊支配人, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Okayama.Thank you again for taking the time out of your busy schedule to post a review.We are glad to hear that you were satisfied with your stay.If you have a chance, we would appreciate it if you would consider staying at our hotel.All of our employees are looking forward to your next visit.Mitsui Garden Hotel Okayamalodging manager
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by 三井ガーデンホテル岡山 宿泊支配人, Hotel Management
この度は三井ガーデンホテル岡山へご宿泊頂きまして誠にありがとうございます。またご多忙の中口コミ投稿して下さり、重ねて御礼申し上げます。至らぬ点もございますが、今後もお客様に満足していただけるようにスタッフ一同精進してまいります。またのご来観を従業員一同心よりお待ち申し上げております。
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by 三井ガーデンホテル岡山 宿泊支配人, Hotel Management
Thank you for your stay at Mitsui Garden Hotel Okayama and sharing your evaluation. We are pleased to hear that you were satisfied our service. We are proud to get a good score from you. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Okayama once again. Front Office Manager
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by 三井ガーデンホテル岡山 宿泊支配人, Hotel Management
この度は三井ガーデンホテル岡山へご宿泊頂きまして誠にありがとうございます。またご多忙の中口コミ投稿して下さり、重ねて御礼申し上げます。至らぬ点もございますが、今後もお客様に満足していただけるようにスタッフ一同精進してまいります。またのご来観を従業員一同心よりお待ち申し上げております。
by A verified traveler
Posted 10 Jul 2024
Non smoking room still has trace of smoking smell. The room has an air purifier but that didn't really help. The breakfast buffet was excellent. Location is convenient. No direct/underground access from/to the train station so you will need an umbrella on a rainy day.
Comment from Hotel Management
10 Jul 2024 by 三井ガーデンホテル岡山 宿泊支配人, Hotel Management
Thank you very much for staying at the Mitsui Garden Hotel Okayama.We apologise for any inconvenience caused by the smell in your room.We will ensure that the rooms are deodorised and inspected carefully during cleaning.We are glad to hear that you were satisfied with our breakfast.We will serve seasonal dishes typical of Okayama.We will strive to be a good hotel.We look forward to your next visit.Mitsui Garden Hotel OkayamaManager
by A verified traveler
Posted 8 Jul 2024
Everting was good except amenities
Comment from Hotel Management
17 Jul 2024 by 三井ガーデンホテル岡山 宿泊支配人, Hotel Management
Thank you for staying with us.Thank you for taking the time to post your feedback.We apologize that the amenities did not meet your expectations.We will continue our effort to provide the best service to have an exceptional experience in Okayama.Once again, thank you for your great feedback. We are looking forward to welcoming you back again in the future.Sincerely Yours,Mitsui Garden Hotel Okayama,Manager
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by 三井ガーデンホテル岡山 宿泊支配人, Hotel Management
この度は三井ガーデンホテル岡山へご宿泊頂きまして誠にありがとうございます。またご多忙の中口コミ投稿して下さり、重ねて御礼申し上げます。至らぬ点もございますが、今後もお客様に満足していただけるようにスタッフ一同精進してまいります。またのご来観を従業員一同心よりお待ち申し上げております。
