Ratings based on 254 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
ホテル設備はよいが周辺環境が良くない。
夜中もうるさい。
Comment from Hotel Management
13 Nov 2024 by ホテルマイステイズ岡山 フロント, Hotel Management
この度はホテルマイステイズ岡山にご宿泊いただきまして、誠にありがとうございます。また、お忙しいところ貴重なご意見並びにご感想をお寄せくださいましたこと、重ねてお礼申し上げます。周辺環境に関しましては、ご期待に沿えず申し訳ございません。当館は繫華街の中に位置しているため、特に夜は賑わっております。大変恐縮ではございますが、一階アメニティBOXにて耳栓をご用意しておりますのでご活用いただければ幸いです。お客様のご意見を基によりよいホテルづくりを目指して参ります。貴重なご感想ありがとうございました。
by A verified traveler
Posted 7 Jul 2024
The one worry is across the street matador if you go out avoid if late at night. Sometimes (foreigners) can be drunk and try to fight with people unsure if it is staff or just a one off
Comment from Hotel Management
7 Jul 2024 by Hotek Mystays Okayama , Hotel Management
Thank you very much for choosing HOTEL MYSTAYS OKAYAMA.We appreciate you taking the time to write to us.We deeply apologize for the trouble.The area around our hotel is downtown.Although it is a detour, there is a route from Momotaro Boulevard through Nishikawa Ryokudo Koen-suji.Your comment is deeply appreciated, and considered in order to improve the operation of our hotel.We appreciate taking the time to write to us. We sincerely hope to welcome you again at our hotel.
by A verified traveler
Posted 6 May 2024
good
Comment from Hotel Management
6 May 2024 by Hotek Mystays Okayama , Hotel Management
Thank you very much for staying at Hotel Mystays Okayama. We would also like to thank you again for taking the time out of your busy schedule to give us your valuable feedback. We hope you enjoyed your stay with us. We will continue to make every effort to ensure that our guests have a comfortable stay and will want to return again in the future. Our hotel has a hamburger restaurant open from noon. We would appreciate it if you would consider our restaurant as well, as we are particular about our 100% beef patties. Lastly, we would like to thank you for taking time out of your busy schedule to write this message. We look forward to welcoming you again.
by A verified traveler
Posted 22 Apr 2024 on Hotels
Comment from Hotel Management
23 Apr 2024 by ホテルマイステイズ岡山 フロント, Hotel Management
この度はホテルマイステイズ岡山にご宿泊いただきまして、誠にありがとうございました。また、ご多用の中貴重なご感想をお寄せくださいましたこと重ねて御礼申し上げます。ご滞在中はいかがでしたでしょうか。今後もお客様に快適にお過ごしいただき「また来たい」と思ってもらえるようスタッフ一同精進して参ります。当館は併設にハンバーガーレストランが昼から営業しております。牛肉100％の肉肉しいパティがこだわりですので、レストランもご検討いただきますと幸いでございます。最後になりますが、お忙しい中ご投稿を賜りましたことお礼申し上げます。お客様のまたのご宿泊、スタッフ一同心よりお待ちしております。
by A verified traveler
Posted 17 Mar 2024
The breakfast is good, but the rooms are old and not very clean.
Comment from Hotel Management
17 Mar 2024 by ホテルマイステイズ岡山 フロント, Hotel Management
Thank you very much for staying at Hotel MyStays Okayama. We would also like to thank you for taking the time out of your busy schedule to provide us with your valuable feedback.We are very happy to hear that you enjoyed our breakfast buffet. Our menu uses Okayama specialties such as demi-katsu, so please enjoy the taste of Okayama at our breakfast restaurant during your stay.However, we sincerely apologize for the inconvenience caused regarding the cleaning of your room. Although we have been working hard to beautify the guest rooms and the inside of the hotel, we are sorry for the inconvenience. We will once again review our cleaning operations and provide guidance to our staff, and will take measures to ensure that this kind of experience does not occur to our customers in the future.Last but not least, all of our staff look forward to welcoming you back again.この度はホテルマイステイズ岡山にご宿泊いただきまして、誠にありがとうございました。また、お忙しい中貴重なご感想をお寄せくださいましたこと、重ねて感謝申し上げます。当館の朝食ビッフェをお楽しみいただけたようで、大変うれしく存じます。当館のメニューはデミカツなど岡山名物を使用したメニューとなっておりますので、ご宿泊の際はぜひ朝食レストランにて岡山の味をお楽しみくださいませ。しかしながら、お部屋の清掃に関しましてご不快な思いをおかけしてしまいましたこと、深くお詫び申し上げます。大変申し訳ございませんでした。日頃より客室および館内の美化には努めているつもりではございましたが、お恥ずかしい限りでございます。今一度清掃オペレーションの確認とスタッフへの指導を改め、今後このような思いをお客様へおかけしませんよう対策して参ります。最後になりますが、お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
6 Nov 2023 by ホテルマイステイズ岡山 フロント, Hotel Management
この度はホテルマイステイズ岡山にご評価頂きありがとうございます。ご滞在はいかがでしたでしょうか。当館併設のハンバーガーレストランも是非ご利用くださいませ。またのご利用をお待ちしております。
by A verified traveler
Posted 29 May 2023
Thank you.
Comment from Hotel Management
29 May 2023 by ホテルマイステイズ岡山 フロント, Hotel Management
Thank you very much for staying at Hotel Mystays Okayama.We would also like to thank you again for taking time out of your busy schedule to give us your feedback.We hope you had a pleasant stay with us during your stay.Your words of praise are an encouragement to our staff.We sincerely look forward to seeing you again.Hotel Mystays Okayama Front Desk
by A verified traveler
Posted 25 May 2023
Around property is night time popular eating and drinking area.
Comment from Hotel Management
26 May 2023 by Hotel Mystays Okayama Reception, Hotel Management
Thank you very much for your stay at Hotel Mystays Okayama.We would also like to thank you again for your valuable feedback in the midst of your busy schedule.We are pleased to read that you were satisfied with the location of our hotel and the surrounding area during your stay.We hope that you will visit our hotel again when you come back to the area.Hotel Mystays OkayamaReception
by A verified traveler
Posted 14 Nov 2022 on Hotels
Comment from Hotel Management
2 Dec 2022 by Hotel Mystays Okayama Clerk, Hotel Management
Thank you for staying at Hotel Mystays Okayama ,and sending awards of our service.We are pleasure if you had a good stay in our hotel.We are waiting for your next staying.Hotel Mystays OkayamaClerk
by A verified traveler from Nakano-Ku
Posted 26 Sep 2021
Cheap and good property
Comment from Hotel Management
26 Sep 2021 by Hotel Mystays Okayama, Front desk, Hotel Management
Dear Guest,
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
