Ratings based on 40 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Aug 2019
by A verified traveler
Posted 2 Jul 2019
The menu for lunch and dinner was limited and did not provide simple options or my traditional Polish foods.
Comment from Hotel Management
18 Jul 2019 by Poziom 511 Team , Hotel Management
Dear Guest, thank you for your comment. Coming in front of our guests needs. We are working on totally new menu which will be base on local flavors. We would be more than happy to host you again. Yours sincerely,
by A verified traveler
Modern hotel in a medieval setting
Posted 10 May 2019 on HotelsThe hotel is set in a stunning location built into the hillside and old castle.
It has a very modern feel to it and the rooms are comfortable and clean. I had a double room and my only issue really was the size of the quilt compared to the bed - if there were 2 people 1 would not be under the cover unless you were very close,
There is a good sized swimming pool and spa on site.
The restaurant is good - a bit expensive for Poland but the quality is good. I had goats cheese with cranberry which was good but missing some warm crusty bread. The steak was excellent as was the creek brûlée.
The only problem is the hotel tends to attract corporate groups and when I was here this time there was a loud group of 20+ who gradually got louder but there is another room so if you notice a large group ask to sit in the other room.
Breakfast is a good selection of hot and cold food
Would I stay again if I’m in the area - a definite yes
by A verified traveler
Posted 1 Mar 2019
This hotel is situated in an absolutely stunning location; however, the staff could be better trained to deal with guests. We were four internationally experienced business travellers, staying in 4 rooms for three nights on this trip. At checkin the desk clerk was on the phone and we waited over 15 minutes before we were acknowledged. The first night - other than the fact that the first four choices of wine were not available at dinner and two of the guests had difficulties sorting out heat in their rooms - was relatively fine as was breakfast. The second night there was a “party” at the hotel which went until 4 in the morning making sleep, even with earplugs, very difficult for two of the team. One of the guests asked for a different room but was advised there were non available - fair enough, but it would have been nice for the hotel to have placed/given priority to non funtion guests in the quiet wing of the hotel when they first checked in. Breakfast on day two lacked eggs at the buffet so we ordered directly from the kitchen and all was well. Morning showers saw a long wait for any warm water. Night three was quieter but breakfast saw three of four omlettes ordered being very undercooked. Respecting the room amenities - two towels per room per day ( one bath and one hand towel). Adequate but in a spa hotel one could expect double that amount per room. beds were adequate as were other room amenities. To be honest, I was very disapointed with this stay.
by A verified traveler
Posted 1 Mar 2019
by A verified traveler
Posted 4 Jan 2019
Resort is located in quiet, rocky surrounding, on the hill at 511 meters over the sea level, which is the highest spot in Jura Park. This is prfect location for biking / hiking and skiing lovers. Nearby ruins of medieval castle adding extraordinary character of this place. Rooms are modern and facility offers many amenities like 20 meters pool, hot tubs, and steam rooms. All with spring water. I highly recommend this place for family vacations and wellness.
by Sylvia
Posted 2 Sep 2017 on Hotels
Original modern hotel right next to 13th century castle. Relaxing spaces around Hotel, nice spa pool. Definitely recommend
by Joseph
Near Zawiercie Paradise
Posted 13 Jul 2017 on HotelsThe hotel location in the hilly Zaglebie region with beautiful scenery was a sportsman's paradise. The hotel did not have an elevator for the upper floor so it made it difficult for the elderly and handicapped if rooms are not available on the main floor.
by A verified traveler
Posted 11 Aug 2022 on Hotels
by A verified traveler
Posted 17 Aug 2021 on Hotels