Ratings based on 131 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tochigi Ken
Posted 17 Nov 2024
Comment from Hotel Management
21 Nov 2024 by お客様, Hotel Management
この度は数あるホテルの中から当ホテルをご利用いただき、誠にありがとうございます。また、貴重な時間を割いてのご寄稿、重ねて御礼申し上げます。沢山のお褒めの言葉をいただき、大変嬉しく存じます。当館は東日本大震災後に建てられております。また、大船渡にお越しの際はぜひ当館をご利用くださいませ。今後ともルートイングループへのご愛顧の程、よろしくお願いいたします。ホテルルートイン大船渡チーフ 小原
by A verified traveler
Posted 27 Mar 2024
Very convenient if you have a car, but staff REALLY does not speak any English. That said, they do really try hard to help! Very friendly.
Comment from Hotel Management
31 Mar 2024 by Sasaki, Hotel Management
Thank you very much for staying at Hotel Route Inn Ofunato.Once again, we would like to thank you for taking the time out of your busy schedule to contribute.Regarding the location, there are restaurants, supermarkets, convenience stores, etc. that were rebuilt after the earthquake in the vicinity of the hotel, so we believe that you can use them without any inconvenience when eating or drinking. However, when it comes to sightseeing around the city or touring the disaster-stricken areas, I believe it would be more comfortable to have a car.We apologize for any inconvenience caused regarding the English proficiency of our staff. We will do our best to ensure that your stay will not be uncomfortable because you do not speak English. I would be very happy if I could at least convey that feeling.All of our staff will continue to work hard to make your stay a comfortable one. We hope you will use our hotel when you come to Ofunato.
by A verified traveler
Posted 1 Aug 2021
Terrible service. Hotel refused to supply 2 pillows for 2 guests! Only one pillow for 2 people. The hotel asked for an additional 1,500 yen for one “extra” pillow!
Also, refused to check in before 4 pm. Most hotels are 3 pm. Waited one hour in lobby after a long drive.
Wifi was also spotty in lobby.
And lots of noise from staff in lobby.
Also, the hotel charges for parking. Every other hotel in this region gives free parking.
by A verified traveler
Posted 25 Jul 2020 on Hotels
by A verified traveler
Posted 5 Jan 2025
ホテル向かいにスーパー・食事処があり便利な立地です。フロント横の淹れたてコーヒーが自由に飲めるのも良かった。清潔感があり全体的に満足です。アメニティグッズのビニールが頑丈で手こずりました。
Comment from Hotel Management
6 Jan 2025 by フロント 小原, Hotel Management
この度は数あるホテルの中から当ホテルをご利用いただき、誠にありがとうございます。また、貴重な時間を割いてのご寄稿、重ねて御礼申し上げます。沢山のお褒めの言葉をいただき、大変嬉しく感じるとともに、安堵しております。このお言葉に甘んじることなく、よりよいサービスが提供できるよう努めて参ります。今後ともルートイングループへのご愛顧の程、よろしくお願い申し上げます。ホテルルートイン大船渡
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 23 Dec 2024
by A verified traveler
Posted 7 Dec 2024
朝ごはんも美味しかった
Comment from Hotel Management
7 Dec 2024 by ホテルルートイン大船渡 フロント千葉, Hotel Management
この度はホテルルートイン大船渡をご利用頂きまして誠に有難うございます。朝食についてお褒めの言葉を頂くことが出来大変嬉しく存じます。当館の朝食は30品目以上のメニューの他にも時節のメニューなどもご用意しておりますので大変ご好評を頂いております。次回ご利用の際も是非ご利用下さいませ。またのご宿泊スタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 5 Dec 2024
by A verified traveler
Posted 3 Dec 2024
