Ratings based on 646 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
I came here to celebrate my birthday with my person and we had a wonderful stay! Super grateful for everyone here! I hope to come back very soon!
Comment from Hotel Management
6 Jan 2025 by Your Acasa Suites Team, Hotel Management
Dear Elizabeth,Thank you so much for choosing Acasa Suites to celebrate such a special occasion! We’re truly honored to have been part of your birthday celebration and delighted to hear that you had a wonderful stay with your loved one.Your gratitude warms our hearts, and we’re thrilled that our team could contribute to making your celebration extra memorable. It’s always our aim to provide a welcoming and exceptional experience for our guests, especially during significant milestones like yours.We’re already looking forward to the opportunity to welcome you back in the near future. Whether it’s for another celebration or simply a relaxing getaway, you can count on us to make it just as remarkable as your recent visit.Wishing you all the best, and once again, a belated happy birthday!With our best and kind regards,
by A verified traveler
Posted 30 Dec 2024
We stayed for four nights. Absolutely loved this hotel.
Comment from Hotel Management
30 Dec 2024 by Your Acasa Suites Team, Hotel Management
Dear Nadirah,Thank you for sharing your wonderful feedback and for giving us a perfect 5/5 rating! We are delighted to hear that you had such a positive experience during your four-night stay with us.It’s truly rewarding to know that you “absolutely loved” our hotel, as we strive to create an environment that feels both welcoming and exceptional for our guests. Whether it’s through the comfort of our rooms, the dedication of our team, or the little details that make a stay memorable, your satisfaction is our top priority.We hope that during your stay you had the opportunity to explore everything our hotel and the surrounding area have to offer. If there was anything in particular that stood out to you, we would love to hear about it, as your feedback inspires us to continue providing the best experiences possible.Once again, thank you for choosing Acasa Suites and for taking the time to share your thoughts. It was an absolute pleasure to host you, and we hope to welcome you back soon for another unforgettable stay.We wish you a happy new year,
by A verified traveler
Posted 9 Dec 2024
Exceeded every single expectation of ours
Comment from Hotel Management
10 Dec 2024 by Your Acasa Suites Team, Hotel Management
Dear Rinor,hank you so much for your incredible review and the perfect 5/5 rating! We are thrilled to hear that your stay with us exceeded every single expectation you had. Knowing that we could deliver such a memorable experience truly motivates our team to continue striving for excellence in everything we do.At Acasa Suites, our primary goal is to create an environment where our guests feel genuinely cared for and valued. Whether it’s the comfort of your room, the quality of our amenities, or the friendliness of our team, we are delighted to know that every aspect of your stay contributed to such a positive impression.Your feedback inspires us to maintain the high standards we aim for and reminds us of the importance of paying attention to the little details that make a stay truly special. Should you visit us again, we will be more than happy to ensure your next experience is just as exceptional—if not even better!Thank you once again for choosing Acasa Suites. It was a true pleasure to host you, and we look forward to welcoming you back in the near future.We wish you happy holidays,
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
8 Dec 2024 by The ACASA Suites Team, Hotel Management
Dear YuichiroThank you so much for your positive rating! We truly appreciate your feedback and are delighted to know you had a great experience. We look forward to welcoming you back in the future!Best regards,The ACASA Suites Team
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Your Acasa Suites Team, Hotel Management
Dear Katie,Thank you so much for your generous 5/5 rating! We are absolutely delighted to know that your stay with us met your expectations and that you left feeling completely satisfied.At Acasa Suites, we strive to create a memorable and relaxing experience for every guest. Whether it’s through our thoughtfully designed rooms, attentive service, or the amenities we offer, it’s always our goal to make you feel at home while away from home.While your review doesn’t include specific comments, this top rating speaks volumes to us. It suggests that we succeeded in delivering the kind of quality and comfort we aim for every day. Knowing that you enjoyed your time with us motivates our team to continue providing exceptional hospitality.If there was a particular aspect of your stay that stood out, we’d be thrilled to hear more about it! Your insights are incredibly valuable in helping us maintain the high standards we’re committed to.We truly appreciate your trust in choosing Acasa Suites and hope to have the pleasure of welcoming you back in the future. Whether you’re visiting for business or leisure, we’ll be here to ensure your next stay is just as enjoyable as this one.Thank you once again for your fantastic review. We hope to see you again soon!With our best and kind regards,
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Your Acasa Suites Team, Hotel Management
Dear Elizabeth,Thank you so much for your outstanding 5/5 rating! We are absolutely delighted to know that your stay with us was so enjoyable and met your expectations.Although your review doesn’t include a comment, the perfect score speaks volumes about your satisfaction, and we couldn’t be happier to have provided you with such a positive experience. Whether it was our comfortable rooms, attentive service, or convenient location, it’s wonderful to know we contributed to making your visit special.Your feedback is incredibly valuable to us, as it encourages our team to maintain the high standards we strive for every day. At Acasa Suites, we take great pride in creating a welcoming and comfortable environment for all our guests, and it’s rewarding to know that our efforts have made a difference.We would love the opportunity to welcome you back during your next visit to Zürich. Thank you once again for choosing Acasa Suites and for taking the time to leave this glowing rating. We look forward to having the pleasure of hosting you again in the future.With our best and kind regards,
by A verified traveler
Posted 24 Nov 2024
I loved the property! It was easy to find, close to public transport, nice staff, and most of all, CLEAN! Would book again!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Your Acasa Suites Team, Hotel Management
Dear Andrea,Thank you very much for your wonderful rating of 5 out of 5! We’re thrilled to know that your stay with us left such a positive impression, even without additional comments. It’s incredibly rewarding for our team to see that their efforts to provide top-quality service and a welcoming environment are so well-received.Whether it was the comfort of your room, the hospitality of our team, or any of the amenities and features we offer, it’s fantastic to know that each element of your visit came together for a truly satisfying stay. We’re committed to continually exceeding our guests' expectations, so receiving this high rating motivates us to keep delivering memorable experiences for every guest.Thank you again for taking the time to share your feedback, and we hope to welcome you back soon.With our best and kind regards,
by A verified traveler from Tallinn
Posted 9 Nov 2024
Great service. Nice hotel. Bar is meh as closes early also on Fridays and not much around the area.
Comment from Hotel Management
9 Nov 2024 by Your Acasa Suites Team, Hotel Management
Dear Karoli,Thank you very much for taking the time to share your feedback and for rating us so positively. We're thrilled to hear that you appreciated the service from our team and enjoyed the overall ambiance of our hotel. Providing a welcoming and comfortable stay for our guests is our top priority, and it’s wonderful to know we met those expectations for you.We appreciate your feedback regarding the bar hours and understand how this might have impacted your experience, especially on a Friday evening. Your suggestion is valuable to us, and I’ll be sure to share it with our management team as we look for ways to improve our guests’ experience and enhance convenience for all.While our neighborhood might feel a bit quieter, we’d love to share some recommendations for nearby spots if you’re interested. Our team is always happy to offer tips on local attractions, hidden gems, or places to explore nearby to make the most of your time in Zurich.Thank you again for your review and for choosing to stay with us. We hope to welcome you back on your next visit, and we’re here to make each of your stays even more enjoyable.With our best and kind regards,
by A verified traveler
Posted 28 Oct 2024
The rooms are very dusty!
Comment from Hotel Management
28 Oct 2024 by Your Acasa Suites Team, Hotel Management
Dear Marianna,Thank you very much for sharing your feedback and rating us highly despite the issue you encountered. We’re truly sorry to hear that your room was not up to our usual cleanliness standards, as we aim to provide a spotless and comfortable experience for all of our guests.Please know that we’ve shared your comments with our housekeeping team to ensure that future guests enjoy the level of cleanliness we’re committed to providing.We hope to welcome you back to Acasa Suites for an even more seamless stay next time.With our best and kind regards,
