Ratings based on 32 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lakewood
Posted 15 Oct 2024
Only bad thing. no lift
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by gran ivan, Hotel Management
Dear Sir/Madam, Thank You for the review. We hope to see You again in Our property.Best Regards, Gran Ivan family hotel
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 18 Feb 2024
Please change your disgusting carpets dear owner.They are simply disgusting.
by A verified traveler
Posted 13 Feb 2024
I didn’t like that everything is so old inside,even the dining table was shaking while putting something on the top of it.For majority of the people might be very comfortable or mabiye didn’t matter much,but for us it did because we are coming from Vegas where everything is spotless clean and new.The towels were dirty with brown spots,so I recommend getting your own,beds hard and not comfortable,sun shades broken,bathroom door wasn’t able to be closed.No elevator in the building,so prepare yourself to carry your own heavy luggage floors upstairs,even if you had a serious injury or something and you can’t lift anything.The breakfast is okay,not delicious.The only good thing there is the location and the super kind receptionist,who went above and beyond to make us happy.
by A verified traveler
Posted 28 Nov 2023
by A verified traveler
Posted 16 Oct 2023 on Hotels
by A verified traveler
Posted 30 Sep 2023 on Hotels
by A verified traveler
More like a 1 star motel
Posted 17 Sep 2023 on HotelsWe stayed here because it was close to the airport and we had an early flight. Definitely NOT a 3 star hotel, more like 1/1.5 stars. Room was not very clean and very old. The bed was a thin foam mattress, not comfortable. The staff was helpful and nice!
by A verified traveler
Terrible service
Posted 3 Jul 2023 on HotelsIt took 45 minutes for the hotel clerk to process the person before me. He and I were standing and having a nice conversation, but I don't know why it took so long, and she told me, in a stony tone - not at all friendly - to sit down and wait. It was very hot and humid in the lobby - extremely uncomfortable. When the clerk finally got to me, she couldn't find the reservation which was pre-paid. It took almost 20 minutes for her to find it. Although she did apologize, it was not a pleasant way to begin. Then she told me my room would be on the fourth floor, and there is no elevator. So, I carried everything up the stairs. The room was fine and clean, with air conditioning. The bed was comfortable, although the chair at the desk was not comfortable.
