Ratings based on 13 Verified Reviews
5.0 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Wonderful Stay. Staff was very friendly and welcoming.
Comment from Hotel Management
30 Apr 2024 by Elena, Hotel Management
Thanks a lot! Your opinion is important to us!
by A verified traveler
Very nice older hotel
Posted 21 Jan 2020 on HotelsQueen Valery is in an older building and has the very high ceilings and antique furniture that matches that. The person who let me in spoke no English, I speak no Ukrainian or Russian, and we had some miscommunication. I requested a refund and hotel change. The next morning Nadya met me and explained everything and answered all of my questions. She was very nice and professional. Once I understood the hotel I was sorry that I had complained about it but had already booked another hotel so she refunded my money cheerfully.
It was also the quietest hotel room that I have ever been in. Sparkling clean, obviously well maintained. I was unhappy about not having the balcony room but that was due to construction.
Comment from Hotel Management
29 Jan 2020 by Nadiya, Hotel Management
Thank you for your review. We'll be always happy to see you again and I'm glad that I could change your opinion about our hotel.
by A verified traveler
Posted 9 Aug 2019
I like everything! It is very beautiful and quite.
Comment from Hotel Management
12 Aug 2019 by Nadiya, Hotel Management
Thank you.
by A verified traveler
Posted 4 May 2019 on Hotels
Comment from Hotel Management
13 Jun 2019 by Nadiya, Hotel Management
Thank you for the review. We'll be always glad to see you again.
Regards, Nadiya
by A verified traveler
Very good hotel for business trips
Posted 24 Sep 2018 on HotelsComment from Hotel Management
29 Sep 2018 by Nadiya, Hotel Management
Thank you very much for your warm words!
We'll be always glad to see you or your colleagues.
Regards,
Queen Valery staff
by A verified traveler
Very Good
Posted 11 Aug 2018 on HotelsThis hotel is very good. Clean, comfortable and the service was excellent. There is even a communal room where you can cook something if you wish.
Comment from Hotel Management
18 Aug 2018 by Nadiya, reservation manager, Hotel Management
Dear Christopher,
Thank you for your warm words!
We will be always glad to see you.
Regards,
Queen Valery staff
by A verified traveler
Posted 28 May 2018 on Hotels
Great location. Old bldg. second floor. No lift. Staff on site no English. However, Nadyia communicates by phone or WhatsApp. Was quick to respond. Pleasant and helpful. Answered my every question. Tried hard and managed to get me Opera ticket even when the opera was sold out.
Comment from Hotel Management
17 Jun 2018 by Hotel Manager Nadiya, Hotel Management
Thank you for your kind words.
We are very glad that you are satisfied with your stay at our hotel.
Good luck!
by A verified traveler
Posted 7 Aug 2014 on Hotels
A little bit hard to find since it is a converted apartment.
Nobody at the hotel when I arrived at 5pm, so I had to go to the neighbor business to ask if I was at the right place and they called the right person.
Nice rooms in a old building. Good security, you have to go through 3 locked doors to get to your room.
Great location, in the middle where it all happening.
Good price, but need a refrigerator
Comment from Hotel Management
26 Jul 2018 by Hotel Manager Nadiya, Hotel Management
Thank you for your review! We'll be always glad to see you!
by A verified traveler
Excellent Place
Posted 21 Oct 2020 on HotelsHotel was very excellent,
Location was great, facilities are Superr
Good Breakfast and very kind person.
Thanks for All . Duke Hotel
Comment from Hotel Management
29 Oct 2020 by Nadiya, Hotel Management
Thank you for your review!
by A verified traveler
Posted 19 Oct 2019 on Hotels
Klein aber fein. Optimale Lage. Viel gute 'Gastronomie' in der Nähe. WLAN verfügbar. Interessante Sehenswürdigkeiten und so gut wie alle kulturellen Must zu Fuß erreichbar. Auch solide Einkaufsmöglichkeiten in bequemer Reichweite. Russisch-Kenntnisse im Hotel und in Odessa überhaupt von Vorteil. Die Odessiten versuchen aber, auch Nichtsprachkundigen gerne zu helfen.
Comment from Hotel Management
23 Oct 2019 by Надежда, Hotel Management
Добрый день!
Большое спасибо за Ваш отзыв. Нам было очень приятно принимать Вас в нашем отеле и мы всегда будем рады видеть Вас снова!
Guten Tag!
Vielen Dank für Ihr Feedback. Wir haben uns sehr gefreut, Sie in unserem Hotel begrüßen zu dürfen und werden uns immer freuen, Sie wiederzusehen!
